Campu's Basement Studio w/ private entrance

Unfortunate events To start, I was told before booking that we would be able to check in early, as we were coming out of state for a wedding and wanted to shower and get ready for the wedding when we got there. We were told the cleaning lady may still be there, but we could still check in early and get ready. Sadly the cleaning lady was never informed of this. It was very awkward when we arrived, as she wasn’t expecting us and was cleaning the bathroom that was needed to shower and get ready. We ended up leaving and coming back after she left, so we were late and missed the wedding ceremony. When we arrived back after the reception, the entire place was flooded. There was a wet area on the ceiling and being a basement studio, it was likely something leaked from the first floor. When I messaged to report the flood, I was told where dry blankets were and cleaning supplies, but that’s it. Later I was asked if a faucet was running as if it we caused the issue. The only sink/shower in the place was in the bathroom. When we arrived back nothing was running, and I am 100% sure we left nothing running, as I was in the bathroom for over and hour doing my hair and makeup for the wedding reception, and was at the sink the entire time using the mirror, and I certainly would have noticed running water. I was never offered anything but a “sorry about your experience” after sleeping in a flooded room that I had paid for instead of choosing a hotel stay, which was clearly a mistake.

Not as advertised At the beginning, the steps and driveway was not cleared of snow for our entry. The temperature was very cold. And it was no thermostat to change. We found out through the owner that you had to tell Alexa to turn up heat. We did it didn’t seem to change. In the advertisement it said that we could use the washer dryer, and when we got there, it was locked. we did contact the owner and he gave us the code. With the microwave, making a strange noise and the coffee pot did not work. We did contact the owner and he allowed us to just pay for the one night and refund our money for the rest of the days minus fees and service. i’m sure if he’s new at the Vrbo, but I’ve stayed at a lot of different places and they’ve been a lot more welcoming.