切羅基Oconaluftee Islands Park附近住宿

We usually stay at motels with inside entry to the rooms so this was a different experience for us. The noise level outside was very detracting but the room was very good otherwise. The management was very attentive and the breakfast area and breakfast, though limited, was good and we enjoyed it. We did have problems with our keys twice but the manager fixed it right away with just a walk to the office involved. We stayed at the motel for 4 nights and used it as a hub for our daily activities in the mountains. We really enjoyed our stay after getting use to the noisy parking lot.

令人失望的早餐,只有蘋果,百吉餅,麥片和酸奶。沒有面包,沒有雞蛋,沒有香腸,沒有微波爐。工作人員不友好,缺乏任何客戶服務技能。大堂很漂亮,房間寬敞,乾淨,維護得很好。DESPITE 預訂了殘疾人房,我發現“殘疾人房”並不友好。我給酒店一個 C - 作爲“殘疾人友好”。浴室很小,我無法用輪椅在浴室關上門(移除腳墊),我無法去淋浴,因爲門擋住了路,我不得不走進浴室(對我來說是掙扎),然後關上門進入淋浴。淋浴是危險的,沒有任何手/安全欄桿。我確實在淋浴中散步,他們確實提供了淋浴椅,但淋浴中唯一的架子在淋浴的背面,在使用淋浴椅時無法到達。這是一個危險的淋浴,需要使用玻璃淋浴門把手在洗澡時進出或站立。這是一個數百萬美元的事故等待發生。還有兩個簡單的解決方案:廁所是一個舊的“蹲式”廁所(大概是14個碗高度),很難使用和從廁所中轉移(沒有抓取桿)。新廁所171/2和18英寸讓輪椅坐便更方便更安全。最後,房間地毯很漂亮厚實,但帶着輪椅在房間裏很難走動。許多酒店現在都有“硬表面”地板,對於那些使用步行者或手杖的人來說,移動更容易,更安全。衆所周知,PLUS酒店地毯具有堅硬表面更容易清潔的細菌。可憐的互聯網,每小時左右,電視工作不好,儘管前台服務員試圖修復它..大約每15分鐘電視會下線,需要等待和重啓(見圖片)。

我從未想過要住在超級8公元前夜,我總是聽到如此糟糕的經歷,但令人驚訝的是,我的經歷一點也不糟糕,這是一家相當不錯的酒店,我們房間的地毯感覺就像最乾淨的地毯,我感覺比較高的地毯更好結束酒店。前台的那個人提供了信息和很好。考慮到價格,房間很棒!

一切都很好

Huge room!!! Love bathroom as it has big tub!!! Staffs are very friendly.

My husband and I had a great stay at this Fairfield. It is a pretty good Fairfield if you are familiar with the brand. We were staying as part of a longer road trip and visit to Great Smoky Mountains NP. The hotel was super clean, and the workers were friendly. It is very close to the park, and it is close to the ****** with entertainment and restaurants.

having to relocate to cherokee at the spur of the moment for employment Great Smokies Inn made my relocating painless making me feel right at home for a month till i found housing. The rooms were spacius comfortable and clean and the staff was friendly, pleasant, helpful and welcomed me to their community with out hesitation. Especially Jess, she was always willing to go the extra mile, although I am unsure of her current position. Her customer service, pride and dedication in her work makes he upper management material. And if she is not in management then she needs to be. To say the least she is one of the few hospitalitarians we still have left today in our industry.