查爾頓精品飯店(The Charlton Boutique Hotel)

Great location chosen for our needs. Easy access to hotel and room with contactless. Fantastic restaurant staff and food. However, problems with a wet carpet in room, raised at the time by the only contact method available and this was not resolved. This highlights the negatives of contactless and no reception and visible staff available when there is a problem. This would prevent us from returning

Lovely room with plenty space. Very clean and comfortable bed/mattress. My only critism was the shower, very low pressure and the shower was not very stable. Apart from this, we loved our stay. Very easy and convenient entry to our room.

Location was perfect for our visit to relatives. Room clean and beds comfortable, did not use dining facilities, on site parking was one of the reasons chosen for our 4 nigh stay- we will return

Lovely location. Only downside was there is no coffee machine. I suggest having a costa or starbuck machine that you see at gas station, payable by card, or vendor sort of type

Great hotel , friendly staff and a fantastic restaurant. They also gave me a free bottle of wine with my evening meal . Have stayed here on numerous occasions and have never been disappointed.

The restaurant was good and there was a convenience store near by. The area was a little difficulty to walk from along a busy road.

I’ve had several stays at this hotel and each one has been great . Very friendly staff and an excellent restaurant.

Our bedroom was lovely, clean and comfortable. However, it was a nuisance that there was no hairdryer in the room. The hairdryer was outside in the corridor, to be shared with other guests. Also the tv was very small. Future guests should be aware that the bar and restaurant are not run by the same group.

Hotel is on the east edge of Cheltenham on the A40. Which means that it is easy to find and has lovely countryside on its doorstep. It is a short drive into the town and there are buses nearby. But it is also noisy, depending on which room you have. I could not get out of the main door in the morning. There was no obvious way to unlock it and I had to open the fire door, which was obviously unsafe. It is set up as a contactless hotel, so you need not interact with the staff, though I did meet one guy when I arrived and he showed me to my room. Room and bathroom were spacious, well furnished and clean.