The staff were lovely and really helpful but clearly very over-worked. The property doesn’t deserve them. The bedroom was clean and the bed comfortable but the bath was chipped, the bath side broken, the shower only partially worked and the hairdryer from the dark ages. The public areas were not so much tired as exhausted. Crumbling plaster, stained dining chairs etc. It should also be made clear that access to the bedrooms is only via a narrow spiral staircase. I realise the property is (of course) listed and will never be short of clients because of where and what it is, but it’s in dire need of refurbishment. I must reiterate that the staff were great and really friendly and helpful but it was perfectly clear to me that there are not enough of them. I would not recommend this hotel.
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