「I had an exceptional stay at The Leela Palace. From the moment I arrived, the service was impeccable
staff were courteous, attentive, and always ready to help. The property itself is stunning, blending traditional architecture with modern luxury. My room was spacious, beautifully furnished, and offered a serene view.
The food was a highlight, especially the breakfast buffet which had a wide variety of international and local selections, all delicious. The spa and wellness facilities were also top-notch, making it a truly relaxing experience.
Whether you're traveling for business or leisure, The Leela Palace is a perfect choice if you're looking for elegance, comfort, and outstanding hospitality.
Ganes Arumugam
Singapore」
「My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day.
A well deserved PAT for Mr Ramar in exhibiting his professionalism
But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally
no empathy shown at all bearing the fact that we being tourists cant access to all your facilities
This we consider a major setback as its reflects horrid customer service」
「The staff was outstanding, extremely friendly and they made our stay very special. The whole hotel is very cozy, warm and well maintained. The breakfast was superior. We had a great stay!」