TheTravelingDood
2025 年 6 月 14 日
We stayed at the Edwin Hotel in March 2025. Overall, the hotel was great, but a few aspects of the experience let me down and leave me uncertain if I will return. Valet is the only parking option here. Service was fast, and I appreciate the link provided via text message to retrieve the vehicle. You don't have to download a mobile app. We had an electric car and they did not charge it. Maybe they don't have charging? Location is top notch. Less than five minutes to the bluff art district or to the riverwalk. Less than ten minutes to the aquarium and dozens of great restaurants in the downtown area. All this while being situated in a quiet part of the city with little noise and distraction. I am a Marriott Bonvoy Titanium member, which is the reason for selecting this hotel. If it weren't a Marriott property, it would not have come across my radar and I would not have stayed here. At check-in I was provided two free drink tokens (more on that below), the choice of 1,000pts or a $10 food and beverage credit (the standard welcome gift for Platinum and higher status), and continental breakfast at White Bird or 750pts (offered because they don't have a lounge like Autograph Collection hotels are supposed to for Platinum and higher status). The free drink tokens are usable at White Bird or Whiskey Thief. We went to Whiskey Thief where they presented us a special menu with a few mixed drinks, wine, and beer to choose from (photo attached). We ordered additional drinks and food at Whiskey Thief during their happy hour, but didn't notice until leaving that they mischarged us for everything we purchased. Our fault for not paying attention, but how are happy hour price modifications not automated in their POS system? For breakfast at Whitebird, our included breakfast meant a selection from three different continental items each valued at $10 rather than selecting breakfast from the menu. We could not use the $10 value of the breakfast as a discount toward other items on the list. This breakfast "offering" was definitely the low point of the stay and the primary reason I'm not sure I'll return. There's no reason they couldn't provide us with a proper breakfast like Autograph Collection hotels are supposed to. I'd happily trade the silly drink tokens for a full breakfast.
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