雷克沖繩北谷溫泉度假村的評論

住宿方回覆: Dear Guset Thank you very much for staying at Lequ Okinawa Chatan Spa & Resort. We are very pleased to hear that you had a comfortable stay with us. Your kind words about our facilities and the service provided by our staff are a great encouragement to everyone working here. We are especially delighted to hear that you said, "I will definitely choose this place again for my next vacation." With this motivation, we will continue to work together as a team to provide a relaxing space for all our guests. We sincerely look forward to welcoming you back. Lequ Okinawa Chatan Spa & Resort Front Desk, Nabeno

住宿方回覆: Dear Guest, Thank you very much for staying at Lequ Okinawa Chatan Spa & Resort. We are very pleased to hear that you enjoyed our convenient location and the many restaurants and shops nearby. It is also wonderful to know that you appreciated the cleanliness and hygiene of your room, as well as the relaxing moments while watching the sunset. Additionally, we are grateful for your recognition of our complimentary parking. Your satisfaction is our top priority, and we will continue to strive to provide excellent service to all our guests. We sincerely look forward to welcoming you back on your next visit. Lequ Okinawa Chatan Spa & Resort Front Desk, Nabeno

住宿方回覆: Dear Mr./Ms. 行旅拾光, Thank you very much for sharing your detailed and thoughtful review of our hotel. We are delighted that you appreciated our clean and well-designed rooms with comfortable beds and practical amenities, including the spacious layout and convenient in-room features. It is great to hear that our self-service laundry facilities were helpful and comfortable, especially for guests on longer stays or family trips. We are especially pleased that you enjoyed our rooftop infinity pool area, with its beautiful sea views, children’s play pool, slide, and relaxing atmosphere perfect for photos and unwinding. Our cozy and stylish lobby and common spaces are designed to provide a warm, homelike environment for relaxation and work, and we’re glad you felt that ambiance. Your overall positive evaluation of our convenient location, comprehensive facilities, clean and comfortable rooms, stunning views, and suitability for couples, friends, and families is truly appreciated. We look forward to welcoming you back for another memorable stay. LeQu Okinawa Chatan Spa & Resort Manager

住宿方回覆: 親愛的賓客： 非常感謝您從眾多選擇中選擇我們酒店，並抽出時間分享您的寶貴回饋。 我們很高興您對寬敞、舒適、乾淨的客房以及我們位於美國村內的便利位置感到滿意。 正如您所說，我們的酒店由兩棟建築組成。入住高級大樓的房客需要步行並經過停車場才能進入主樓。入住主樓的客人可直接前往位於一樓的羅森便利商店，後門也可直接通往美國村的另一部分，非常方便。 我們也很高興您喜歡飯店的各種設施，包括入口處的足浴。 關於大廳上午咖啡服務的問題，對於造成的不便，我們深感抱歉。我們將改進運營，以便將來更好地滿足客人的需求。 期待您下次光臨。 沖繩北谷樂奎水療度假村 經理

住宿方回覆: Dear Guest, Thank you for your feedback. We’re happy to hear you enjoyed the free onsen and the convenient airport limousine bus service that stops right at the hotel entrance. Being able to relax in the hot springs every day sounds wonderful. It’s great that you found the breakfast satisfactory, especially the classic Japanese combo of rice, soup, and grilled fish, as well as the milkshakes. We note that the pool has an additional charge of 100 yen per person. The location sounds ideal—right behind the hotel is American Village, in front is the Hilton, and just a bit further is the beach and pier. We appreciate your detailed review and hope to welcome you again soon. LeQu Okinawa Chatan Spa & Resort Manager

住宿方回覆: Dear Mr./Ms. ゲスト, Thank you very much for choosing our hotel among the many available options. We also sincerely appreciate you taking the time to share your feedback. We are pleased to hear that you enjoyed the convenient location, allowing you to explore the American Village right from the hotel without the hassle of finding parking. We are also glad that you found the guest room spacious and that you were able to enjoy the fireworks at the beach within a short walking distance. Regarding the additional fee for the swimming pool, we apologize for any inconvenience this may have caused. We will take your valuable feedback into consideration as we continue to improve our services. We look forward to the opportunity of welcoming you again. LeQu Okinawa Chatan Spa & Resort Manager

住宿方回覆: Chan Florence, Thank you very much for choosing our hotel among the many available options. We also sincerely appreciate you taking the time to share your feedback. We are glad to hear that you enjoyed the location of our hotel in the heart of the American Village and that the room provided enough space for your group. As you mentioned, for guests who wish to enjoy an ocean view, we recommend selecting a sea view room when making a reservation. Thank you also for your kind comments regarding our breakfast. We will continue to work on improving the variety and overall guest experience. We look forward to welcoming you again in the future. LeQu Okinawa Chatan Spa & Resort Manager Kuroda

住宿方回覆: Dear Ms/Mr. ゲスト, Thank you very much for staying at LeQu Okinawa Chatan Spa & Resort. We would also like to thank you for taking the time to write a review of our hotel. We are very pleased to hear that you had a pleasant stay with us. It is most encouraging for all of our staff that you praised our facilities and the hospitality of our staff. We will continue to work as one to provide a relaxing atmosphere for all our guests. If you ever have the opportunity to come to Okinawa again, we hope you will consider staying with us again. We look forward to welcoming you and your ゲスト. We hope you will stay at LeQu Okinawa Chatan Spa & Resort again when you visit Chatan Town. LeQu Okinawa Chatan Spa & Resort Front Desk Kochi

住宿方回覆: Dear Mr./Ms Yujun Thank you for staying at LeQu Okinawa Chatan Spa & Resort. We are pleased to hear that you enjoyed our breakfast. Our breakfast, which has a resort-like atmosphere and is an exciting way to start the day, is a buffet of Japanese and Western dishes centered on standard Okinawan dishes such as Okinawan soba noodles and bitter melon stir-fry. We also offer a variety of limited-edition menu items to match the season and various events, so we hope you will enjoy them the next time you have the opportunity to visit our hotel. We all look forward to seeing you again soon. LeQU Okinawa Chatan Spa & Resort Front Desk Nabeno

住宿方回覆: Dear Guest, Thank you very much for choosing to stay with us at LeQu Okinawa Chatan Spa & Resort, and for taking the time to share your valuable feedback. We are pleased to hear that you found our location in the heart of American Village convenient, and that you were able to enjoy the Lawson convenience store on the first floor. We are also delighted to know that you found your room comfortable and spacious. It's great to hear that you enjoyed our large bath on the 8th floor as well. We continuously strive to offer the best possible service to all our guests, and we look forward to welcoming you again in the future. LeQu Okinawa Chatan Spa & Resort Manager

住宿方回覆: 親愛的賓客：非常感謝您入住沖繩北谷樂曲溫泉度假村。我們很榮幸收到您對酒店位置的讚美。我們位於沖繩最受歡迎的旅遊景點之一“美國村”，地理位置優越，方便您遊覽其他景點。沖繩沒有火車，很多客人會租車觀光，但您這次搭乘的豪華巴士和計程車也可以輕鬆用於觀光。此外，美國村內有許多餐廳，希望您無需遠行即可享受觀光樂趣。希望您下次再來沖繩時再次光臨本酒店。我們期待著與賓客再次相見的那一天。 沖繩北谷樂曲溫泉度假村 住宿部 砂川

住宿方回覆: Dear Guest Thank you for staying at LeQu Okinawa Chatan Spa & Resort. We have many room types to choose from, including a standard twin room of approximately 24 square meters, a room with a view of the ocean, and a spacious room for a large group, so we hope you can choose the room that best suits your purpose. We are relieved to hear that you enjoyed our hot springs and swimming pools. We will continue to strive to provide you with services that will satisfy you. We look forward to serving you again. LeQu Okinawa Chatan Spa & Resort Front Desk Nabeno