查爾伍德飯店

酒店服務設施完善，近機場，很方便容易在附近巴士站搭車前往機場！房間亦很大，浴室也很整潔，是一個非常不錯的選擇！

Booked here as had an early morning flight from Gatwick. The room was small but fine. It was on the ground floor and next to the main road so was some noise outside the room and quite cold (though I could heat the room up). Also noted that the hangers were too high up for me to use. Having said that I did sleep well and I enjoyed my vegetable soup. I also appreciated there being a shuttle to take me to the airport. 😀

I specifically booked a night at the Sofitel Gatwick because it included 'Meet and Greet' parking with Maple Parking. Had they not included this I would have still stayed but made other arrangments for my car. I arrived at the Maple Parking Meet and Greet and parked the car. Took my keys over to the attendant and signed in. I then asked if they could give me 20 minutes to check in to the hotel, change clothes and bring a bag back to the car. We didnt want to bring a bag of unclean clothes on holiday with us. Here's where things went downhill faster than Gwynth Paltrow on ski's. The attendant, a tall bloke with a mid-european accent shouted at me 'No, do you know you are at an airport'. He actually shouted this. Shouted. To a customer. Take a minute to breathe that in. Fortunatly I knew I was at an airport, having driven 4 hours to get there. To hear that I was at an airport was no surprise, to be shouted at by a car park attendant was. I explained that I didnt want to take a case of unclean clothes on holiday with me. His response to that was 'we are extremly busy and your car will be removed immediately'. I asked if the hotel would hold the bag and he replied 'No they will not hold your stupid bag'. Here's where I should have murdered him with his Maple Meet and Greet Staff lanyard, but I did not. I asked for my keys back to be told once again in an truely agresive manner 'if you take your keys I will close the entry and you can't come back'. I took the keys and left. I then had to park at Gatawick Long stay for an additional £150. We finally checked into the hotel, explained the situation. The checkin lady (Alessia?) apologised and gave us two tokens for a free drink at the bar. They also kept our bag for us. Is this the fault of Sofitel Gatwick? I think it is. They decided to partner with a company that treats people appalingly. So they've got to accept responsibility for that. Please share this review, If I saw something like this I would have chose another car park or another hotel. Other people should be warned.

通過假日額外預訂這家酒店,因爲我們需要一個靠近機場的地方來停車,並在我們早早的飛往西班牙的航班上過夜。歡迎抵達頭等艙。一切都解釋清楚,微笑。我們要求清晨打電話,並按時進行。當我們試圖趕上班車時,有點匆忙離開,但工作人員再次非常迅速地處理了一切,使我們能夠趕上班車。我們假期結束後回到酒店,再次接待的工作人員非常非常高效,禮貌和信息豐富。房間很可愛,乾淨,有我們需要的一切。我們一定會回來的。完美的住宿!謝謝。

不錯，近機場，趕飛機的好選擇。房間裝修比較性，性價比是比較高的了。 在倫敦機場叫商務車也很方便，不需要叫優步，我們人多，叫了兩台商務車，比坐穿梭巴士便宜舒適。 宜必思這個品牌，在經濟商務酒店中還不錯的。 吸取了之前預訂的教訓，預訂的時候就與客服說了帶小孩入住，牀型都能滿足。

The team here are so lovely and friendly! I was only staying for one night in Leatherhead for work and they really made so much effort to ensure I was comfortable and had everything I needed. I had a couple of presentations in the evening that I admitted to Joanna on reception I was quite nervous about and she wished me the best of luck and even checked in on how they went the next morning when I went down for breakfast. Her colleague Petia was also lovely and super helpful. I think it’s these small interactions that can make all the difference and I was impressed.

參加這裏24/9家庭婚禮,由於多個員工變化,一些初步規劃問題後,婚禮活動運行非常順利。策劃者夏洛特和地鐵公司克里斯非常出色,爲了讓整個活動保持正常進行,他們做得再多也沒有。婚禮在提提穀倉舉行,從正式場地到餐廳,再到舞池,都完美無瑕。完美的天氣幫助了這一轉變,這意味着客人可以在寬敞的花園中逗留,而工作人員則做了他們的事情。食物準備得很好,甚至對特定個人的不正確菜餚的小問題也很快得到了糾正。服務員非常令人愉快和和藹可親,同時效率也很高。第二天早上自助式早餐,有很好的熱或冷食物可供選擇。由於遭受嚴重水災,這座建築的低層得益於整修,這使酒店外觀非常時尚時尚。但是,一旦你爬樓梯到臥室,所有的變化都會發生。雖然沒有什麼特別的,這意味着我不得不抱怨高層真的很累。裝飾過時了,雖然清潔真的可以更新。窗戶是單層玻璃,木架的木料,必須用桶裝的負載將熱量輸送到外面的世界。水槽裏的熱水加熱了很久,甚至只是輕微的暖。我們和其他客人在我們的聚會上都有多次失敗的房間鑰匙卡,這意味着不得不一路涉到接待處去處理這個問題。是的,這些都是第一個世界性的問題,但這不是一家便宜的酒店,它是由一個主要的國際集團經營的,應該更好。我的建議是,無論如何都要預訂會議、聚會、婚禮或類似的功能,但不要預訂夜房。這真的就像在一個網站上訪問兩個不同的地點。

出機場的時候訂的 馬上就可以入住 而且單人房間直接在櫃檯同樓層 所以也不用再搭電梯上上下下 早上4點就有早餐超級方便的 整體來說 就是早班飛機 最好的選擇 整個都很乾淨 很舒服 早餐也很多元好吃 大推

The room was unlocked when we entered. We could not use the mirror in the bathroom because then we had to open a curtain to the garden. Outside looked like a graveyard for cars and there was garbage all over the place. Don’t think it belonged to the hotel but yet it was very visible from the room. On the plus side it was fairly cheap, not very dirty and the room was large.

We had a good nights sleep, and plenty of hot water for showers, with a good water pressure. We ate dinner, enough choice for me to choose something - I am a fussy eater! One thing to note is that you need to pay for parking - not a bad price though.