起草者飯店-傲途格精選(The Draftsman, Charlottesville, University, Autograph Collection Hotel)

Beautiful hotel! Front desk very friendly,especially Latasha! My request for a quiet room was granted. The 6th floor in low numbers is good. I stayed 3 nights for work and my room was SPOTLESS! The mattress was firm, my pillows fluffy. I especially loved the slippers because I forgot mine. Upon arrival Franklin helped me with my luggage and on a rainy day my umbrella was in my car. He kindly gave me one. The only drawback was the Valet parking. They're very good at what they do but I wish there was maybe off-site parking. $18 is a bit steep, I walked to work so I paid for my car to be parked. The morning coffee in the lobby was very good. I didn't get a chance to eat at restaurant Ridley but the aroma sure smelled good. I would definitely stay here again. The lobby's decor and seating was very comfortable.

The staff was generally quite good, but special thanks to Cynthia for getting us checked-in efficiently and pleasantly, and the housekeeping and maintenance staff for taking care of an issue that arose in the room. The hotel is clean, quiet and convenient to UVA campus, medical facilities and some nice coffee shops and restaurants.

Lovely hotel! We had a less than stellar dinner at the Ridley—the food was fine but the service was slow and wildly uneven, with appetizers and dinner arriving at the same time and a loooong wait for the dessert. I would stay at the Draftsman again but I would not return to the restaurant.

This is my second time at the Draftsman. It is a really nice hotel that is clean and nicely appointed. The staff is very friendly, but not in your face and seems genuine. I would definitely stay here again.

The hotel did not honor a reservation that was already paid for and booked the day before. They called me at 830 pm and did not even apologize. Hard to believe.

This property was great for us as we stayed here to move our daughter into first year college life. We will be staying again in the future!

The hotel was located close to campus and places to eat. It was clean and well decorated in a stylish turn of the century modern feel. We would definitely return again.

Total let down. Upon arrival late in the evening, we were told there were no rooms for us due to issue with HVAC. Hotel had made no attempt to contact us in advance, so there was no way to make other arrangements. Sent us to a 2-star hotel where we found our room had already been slept in. Draftsman should have made arrangements for comparably rated accommodation. Needless to say, it was a very disappointing experience, especially from a hotel so highly rated.

On multiple occasions the front desk staff was rude to me. They need to train staff in hospitality. I will not be coming back.