Marriott is always a great place to stay. New hotel. Room could have been a lot cleaner. Dusty, Dirt around bed, Worn tattered bedding, Floor filty needed a good cleaning. Overall staff service good as usual.
翻譯
Geraldine
2023 年 2 月 23 日
Hotel is near train tracks which can through at 11:30 pm and 7:00 am. We arrived late and checkout was 12 but housekeeping aggressively knocked at 8. I had to call for towels and tissues which never arrived. I would not recommend this hotel.
翻譯
Toni
2022 年 9 月 28 日
I went to check in when my husband and i arrived on Saturday. When i gave my name the clerk told me basically I need to get my husband to check-in. I was totalling confused I check in myself all the time! When i asked why she said it had to be the person who made the reservation, once again that was me! When i explained that to her she said I needed to get Tony to check in. With a very angry tone i explained i am Toni! I have never had this issue before ..she later apologized (sort of) by saying sorry about earlier! T
She made tons of assumptions...that could have been easily handled by simpmy asking for the driver's license and credit that the reservation is in!
翻譯
Richard
2022 年 9 月 27 日
The hotel was beautiful and the employees were very nice but the restaurant was very short staffed. They did make the best of it and we were not in a hurry. I was really not happy that I was paying $15 a day for internet. It seems very cheap and tacky. We were there Friday night and Saturday morning until 10 and we were charged $30 Ridiculous. We travel a lot and haven't paid for internet in a ong time
翻譯
Samuel
2022 年 11 月 30 日
The hotel is great is most respects… The service at the restaurant is the one Achilles Heel of this property… incredibly slow service at b’fast & lunch (Don’t be in a hurry to a meeting), and the b’fast restaurant greeter/seater could benefit from a customer service class
翻譯
Rossana
2022 年 8 月 1 日
Beds were comfortable and room was nice. Great fitness center (we used) and pool area (didn’t use but looked fantastic)! Desk attendant at check-in was friendly and knowledgeable. Would definitely stay here again should UNC Charlotte be chosen for college.
翻譯
Angel
2022 年 5 月 31 日
Everyone was very nice but check in was a little rough.
I was not informed of parking and prices which was very frustrating for me b/c I ended up paying out of pocket for parking, instead of a flat rate.
My room floor was a little sticky and I found a sock in my room that did not belong to me or my husband or kids.
翻譯
Verified traveler
2022 年 5 月 31 日
The hotel check in was not good. They didn’t have my information from ********** and they tried to charge me again for rooms I already paid for. They then charged me for the rooms after I checked out. The manager was unaccommodating and not understanding after all the mistakes were made on their end.