夏洛特機場希爾頓花園飯店(Hilton Garden Inn Charlotte Airport)

It is located nice location around CLT airport and nicely privides shuttles to the air port. The room is equipped with microwave and coffee machine. 4 coffee capsules and 2 bottle of water are provided. Only thing I wated ti have was slipper. The restaurant on 1st floor was kind and clean.

Have stayed three times. Always reliably good.

The service and communication with staff was excellent!

I checked into this hotel because I had an overnight lay over in Charlotte. I used the airport shuttle to go to the hotel. There was no mention of a schedule for the airport shuttle. When I checked out in the morning I asked the woman at the front desk if I needed to call the airport shuttle of if there was a schedule she first snapped at me saying “what”. When I repeated myself she gave me an attitude saying the shuttle had already left and it leaves promptly at 8am. It was about 8:03am. If she had a better attitude I wouldn’t have been upset, if she had said it’s on a schedule and the next shuttle doesn’t leave until 8:30, I would have understood. I didn’t need the lecture. I ended up taking an Uber instead of waiting.

Os funcionários da recepção e do café da manhã Sa muito mal educados , não trocaram roupa de cama , me colocaram no quarto de acessibilidade com muitas luzes se alerta no quarto que não desligava a noite , o banheiro com barras de emergência e atendente do café manhã não me deixou tomar café disse que era para eu pegar as coisas e tomar no quarto , não entendi isso até hoje e foi super grosseira .

We booked this room because they advertised a hotel shuttle, the shuttle we took dropped us off at the WRONG Hilton with two small children in the middle of the night. When the shuttle came back and took us to the correct Hilton, the front desk staff didn’t inform us that was not their shuttle until we asked about taking it in the morning for an early flight. They told us the shuttle was being shared between two hotels and was all booked and their shuttle would be out of service for several WEEKS. If they hadn’t had the airport shuttle on their listing, we would have booked at a different hotel, but had to stay because it was late and our kids needed sleep. We had to pay for an Uber out of pocket.

Overall, this was a great place to stay near the airport. It seems super safe, which cannot be said for all the airport hotels. It is absolutely not walkable, but the airport shuttle is convenient. The pillows on the bed were fluffy and soft - for me too much so. My only complaint was that the room was incredibly dry at night. I woke up many times because it was so dry.