希爾頓惠庭飯店-夏洛特南77號公路(Home2 Suites by Hilton Charlotte I-77 South)

I love staying at the Home2suites specially the Lawrenceville & Charlotte airport locations but not this one. My booking here was a last minute decision, I couldn't get a reservation somewhere else (Easter sunday). It's one of the dirtiest hotels. I don't know why the Hilton Company allows this establishment to carry their name.(see pictures) . Hallway carpet was very dark dirty . Walls peeling off. . Room had a moisture smell to it . A/C unit dirty . Cabinet outdated . Rusty knobbs and hinges . Ice machine so dusty . Fingerprints all over the kitchen equipment . Floor tiles dirty: dark grout . Hair in the shower . The smell of the "smok" ing in the hallway . Breakfast service horrible: waited for coffee for 10min when I asked the front desk agent she started complaining about other people not doing their job . Limited options to choose from My advice is to book somewhere else . It's not worth it even the low price.

Standard Hotel, nichts besonderes, alles basic, für eine Nacht ok

I came at 2:45pm to check in and was advise i couldn’t check in until 330-4 because the other guest had LATE checkouts. I came back at 4pm to find out i couldn’t even get the room I wanted because the guest there hadn’t left so she gave me another room at same price however, of course I wanted the room I paid for which had an accessible tub. I stayed the night and I went down the next morning to ask for a late check out the lady said they weren’t doing late check outs today. Talk about upset. It was already inconvenient that I came before checkout time which was 3pm and was told to come back but then not getting the room I wanted all the way down to not being accommodated for a late check out. Mind you the room was booked in January and was not available in February after confirming with staff the week before the date I came.

You guys should have longer breakfast hours. Maybe 6-10:30. I think that's very reasonable. Most fast food restaurants have similar hours. I had to leave and go get food because I woke up at 9:08 other than that the stay was good

Only stayed one night so not much to base it on. Wifi logon was the most difficult I have ever experienced. No tv remote in the room.

The employees were friendly the room was clean and comfortable! The bathroom was also clean!

Excellent and Responsive Manager and Staff, Quiet Location, Great Breakfast Staff...Waffles are excellent.

My room had no phone - even after I asked at check in for wake up call - no one told me) There was no chair for the table, lots of smudges and smears everywhere Bathroom toilet paper holders were broken. Weird smell in the hallways, elevator did not move a few times - overall bad experience, but I do not complain while I am staying in a hotel, for fear of being mistreated, definitely was not a welcoming experience, I cleaned my room BEFORE I did anything else, counters, table tops, whole bathroom etc.. I did not use any appliances dishes or utensils- I had to ask for DO Not Disturb sign, no channel guide provided, the iron was missing - Terrible for the cost they charge for the rooms, I did not even acknowledge the "FREE" Breakfast - I will never stay here again

Looking for a place to rest on our way home and just picked it… we loved it. As nice as it is to be home, I envisioned staying longer on a vacation. I will certainly look for home 2 suites on all future trips!