查爾斯鎮露台公寓

We arrived to find an extremely different apartment to the one in the promotional images. There were old cobwebs hanging from the ceiling, the walls were absolutely filthy, light fixtures were dangling from their sockets, all but two light bulbs blown on the stairwell, the lock for the sliding door to the garage was not just broken but missing, leaving a hole where the lock should be, holes in the walls, filthy windows... I could go on, but you get it. I rang straight after the viewing the property and told them we were leaving. To someone's credit, they did refund us but despite me telling them everything that was wrong with the place, the listed and presumably sold it again that night. I'm not sure there's much concern with the quality of their service. Avoid at all costs.