查爾斯頓海濱市中心希爾頓花園飯店

Was really tired beds  seemed to be hard not trying to complain but two nights at holiday inn bed was great

Check in staff Mark was not friendly nor helpful. Asked about a cart and told they would be by the elevator. We had just come from there and they responded we have 6 I guess they are all in use. No sorry about that. No thing helpful, just seemed I was bothering him. I found in my 2 night stay that There are 3 different elevator banks that I didn’t know that we could have checked. The iron didn’t work in the room. My balcony room looked over a parking spot. Parking is extra. Should have stayed at the Marriott

Room overlooked ALL the hvac units for the entire building, and we could hear each one running, starting, stopping (the noisiest bit) all night. Booking included breakfast, advertised and even has on the menus “buffet breakfast”… they don’t do that any more apparently. We got a choice of one item.

The balcony turned out to be irrelevant due to inclement weather but the view was unimpressive. The room was not what I requested, and noisy due to lobby adjacent location. There was nothing to do in the immediate area but it wasn't inconvenient when you have a car -- but if you plan on rideshare travel, expect to spend $$$. Overall, the combo of location, price, and room location left me unsatisfied.

No one mentioned the cost of the garage upon my arrival. there is no way to park anywhere else nobody mentioned it when I asked about benefits of silver member I was told none but keep coming and you will get benefits Lying about the garage the best persons there were the waitresses at the restaurant will not go back

We loved our room! It was comfortable, updated, clean, and quiet. We loved having the living room area and enjoyed our christmas stay. The restaurant downstairs had the yummiest flatbread pizzas, too! We had a terrific stay! Thank you for making our holiday so nice!

We requested a balcony with a water view. We received a room with the view of the drop off area. The only water we could see was the fountain in front of the building. Also our room had a handicap shower. So every time we showed the water splash all over the floor. Leaving us to wipe it up with a towel. Finally it was advertised as being downtown and within walking distance of the shops and restaurants. It took 40 minutes to walk to the center of the city.

The hotel is clean and has good facilities.The pool area and rooftop patio with views of the marina are lovely. My room was spacious and comfotable. The staff are very pleasant and helpful. The main issue with this hotel is that it's located in the middle of nowhere with no amenities or restaurants close by. It's located right next to a busy highway off ramp which you have to cross if you want to walk into the city - pretty dangerous. If you can't or don't want to walk the only alternative is to Uber which adds up. The hotel should offer a shuttle into the city given its inconvenient location.

Never again. The balcony door was broken. Came in late so i didnt contact desk bc its not like they coukd do anything even thou they said they may have and i was in no mood to be changing rooms after i was ready for bed. We stocked all out luggage next to the door just incase. The next day they changed my room (such and inconvenience) and it was not the cleanest.since i booked with ******* they wouldnt refund a night but offered me breakfast. (It was gross).apparently they wouldnt do anything if i booked thru them anyways bc i didnt report itbright away. Btw i got in after 2am.im a hilton honor member and lately have been very disappointed with the hotels. This is the last time i use ******* or hilton. Hope this reaches someone