查爾斯頓 - 快樂山凱悅嘉寓飯店(Hyatt House Charleston/Mount Pleasant)

Awesome property. Check in was smooth. Brandon even asked if it was our first time, which is always a nice touch to one's professionalism. Everything was great with the exception of the bed comfort. Sheets were a bit rough/stiff/scratchy, which made for an uncomfortable night's sleep. This is the ONLY reason we didn't give this property 5 stars. Everything else appeared to be top notch.

Our toilet would not flush and was clogged. Waited 2 hours for someone to come fix, nobody came so they gave us a key to the next room to shower. While I was in the shower, a male housekeeper came in! Breakfast ends at 9:00 so we missed breakfast waiting for maintenance. Everything was documented at the front desk but never even got to speak to management.

Es war 1 Zimmer mit 2 Queen beds gebucht- war nicht frei- hatte mich extra deswegen für dieses Hotel entschieden. ******* hat check out 12 Uhr mittags bestätigt- wir mussten bereits um 11 h auschecken- wäre ein Fehler von *******. Hier gab es auch kein Entgegenkommen seitens des Hotels. Kein guter Service. Zimmer war gross und modern, aber Bad nicht richtig sauber-das geht gar nicht. Kühlschrank ist nachts viel zu laut.

Wir waren 3 Nächte in dem Hotel. Die Zimmer bzw das ganze Hotel war noch recht neu. Wir hatten eine kleine Küche im Zimmer. Das Frühstück morgens war gut, es gab viel Auswahl. Innerhalb von 20-25 Minuten war man mit dem Auto in Charleston.

This was our second time staying at this Hyatt with our dogs and it was excellent. Our room had everything we needed, staff was friendly and accommodating, and the free breakfast was great! Thank you Hyatt!

Room was a bit smaller than some other hotel brands but was clean. Breakfast was not as hot as it should have been...omelets tepid, tater tots cool. We ended up going out for breakfast after the first day. Staff was very friendly though and the hotel was modern.

If you have your own transportation, the property is a great value, very well located and everything is convienient.

We loved our stay at Hyatt House MP. It was convenient for our family to have plenty of space to spread out and cook our own meals. Great location to drive to Charleston, Sullivan’s Island, and Isle of Palms. The staff was incredibly friendly and even allowed us to check out a day early to avoid the approaching winter storm as we headed back north. We truly appreciated it!

Clean hotel with friendly staff in safe feeling neighborhood. Our refrigerator was not working in our room and we were immediately given a different room. Continental breakfast was par for hotel chains.