埃利亞海景套房

Absolutely stunning place in a perfect location just a short stroll along the sea front to the historic old town of Chania and the Venetian Harbour. In the other direction an even shorter stroll to the harbour and Nea Chora beach - which has a ton of bars shops and restaurants. Property is directly on the seafront in a real tranquil location - with a beautiful pool and incredible sea views everywhere you stood. The staff were fantastic and even contacted me on WhatsApp prior to my stay to arrange my check in. Had my room ready early - which was fabulous. I was incredibly lucky to have a suite with a hot tub right on the sea front - beautifully decorated, fresh, clean and the views from the balcony were incredible. I believe breakfast is included for all guests, which was lovely with a wide variety of hot and cold food drinks and pastries. The only criticism is of myself that I didn’t stay longer. I would come back in a heartbeat!

Not worth the money We chose the hotel for its prime location, the jacuzzi, and the sea view. While it delivered on those fronts, the service and especially housekeeping was not up to par, considering the rate of over €400 per night. The room wasn’t cleaned properly, and items such as coffee mugs were visibly dirty. Our complaint was not handled in the manner one would expect at this price point. The one standout was the amazingly friendly lady who cooked breakfast—she was the exception to the rule when it came to the otherwise mediocre service. Overall, while the experience was okay, it’s definitely not worth the money. There are better options nearby, such as SanSal Boutique Hotel, located on the same street.

Luxury petite hotel located in great location, very close to the beach and the old harbour / town. Staff went above and beyond to help with requests. Rooms were spectacular and the sun rise / sun set views were even better. Fresh bottles of water left in our rooms daily. Breakfast was a typical buffet, however there was always little changes IE waffles one day, pancakes another or the omelette was a different recipe. Pool was great, clean and often not busy. The only down side is they do not have a car park. Trying to find a space can be difficult in the area at night, as many people park up and walk to the old town. We had to go a few drives round the block to find something. During the day there is no issues though. Despite this, I would 100% stay here again.

Wonderful stay in a good location We had a great experience at this hotel. The location is excellent — just a short walk from Chania’s charming Old Town. The rooms are comfortable, the shower is fantastic, and the amenities are high quality. One of the highlights was the pool area facing the sunset, and the jacuzzi overlooking the sea is simply amazing. Breakfast had a good variety, and the orange pie was absolutely delicious — we just wish it had been available more than once! The staff were kind and helpful throughout our stay, making us feel very welcome. The only downside is the lack of a gym, which would have made the experience perfect. Still, we would definitely stay here again!