錢德勒設有 Spa 的飯店

酒店不錯。BW一般水準偏上，牀品舒適、環境衛生。早餐9:00結束。位置離高速很近。行車10分鐘以內就有一個奧特萊斯，雖然比不上沙漠那麼大。但東西不錯，價格比沙漠要便宜很多，值得去逛一下。邊上還有一個**。雖然酒店邊上有一個大貨車停車場。但是房間隔音不錯，基本聽不到什麼噪音。

我很少寫評論,所以我決定這次在我還住在酒店的時候做。非常失望。我是一個鑽石會員,但他們不在乎甚至在抵達時沒有一個字,直到我回到前台問,才提供水。一樓的一間狹窄而單調的房間,儘管我的喜好特別說明我更喜歡更高的樓層,而且由於這是高級購買,所以很容易被一些善意所容納。更不用說一個事實,一個稍微大一點的房間可以分配給一個頂級身份的人。有污漬的牆壁,桌子邊有污漬的椅子。弗蘭基,看着房間的狀態,我甚至不敢上牀。甚至不想看牀墊下面。最好的部分是-沒有熱早餐。只是一些冷凍的東西,你可以在微波爐中解凍!!!你宣傳的熱早餐在哪裏?希爾頓酒店肯定與歐洲的酒店相比,包括我來自波蘭的酒店,但即使按美國標準來看,這也很糟糕。所有這些酒店的管理在哪裏?我希望我選擇了隔壁的Homewood Suites。

Usually I don't write reviews, but this experience as Hilton Diamond Reward member almost left me sleeping in the car. I was moved from Doubletree Hilton hotel due to water issues, on night 1of3 of my stay. Since Doubletree was not successful to secure another Hilton hotel for me, I was advised and proceeded to call Hilton hot line and get the hotel through Customer service line. Over 40 min on the phone and I was put in to Hilton Phoenix Chandler. As I was advised by Doubletree Manager, my rate would stay the same as I was to pay $160 per night and would be awarded points for my inconvenience. Customer service has discussed over my personal phone details with Doubletree Manager, before I left. Points were awarded right for my inconvenience. Hilton Chandler had my reservation ready and I was able to get in to the room close to 10pm. In the morning I noticed that an email came in that all my awarded points were used for 1st night at Hilton Chandler and also my CC is to be charged an additional $130 on top. Stop by at front desk around 7AM next morning and explained all the situation as mentioned above. Was told that the manager would come in and check all and get back to me. Back in the hotel around 4:30PM and noticed a VM left on the room number (not my personal phone, but a room phone) Called back to manager that left me a VM and she called right back. Manager of Hilton Phoenix Chandler advised me that room charge is to be $220 and they will not be matching Doubletree as was promised to me by Doubletree and Hot Line CR that booked this hotel. I asked manager to call in to Doubletree so we can discuss further and was advised that she is leaving in about 15min and that the rate is to be at $220 per night for next 2 night (was to be $160 as was Doubletree original rate) At that time I tried unsuccessfully reaching out to Doubletree manager. I told Hilton manager that I will not be paying $220 as that is not right and was basically told to vacate the room. I packed up and left Hilton Phoenix Chandler Hotel, manager did not even come out or already left by around 5:15PM as I was leaving the hotel. No apology or any words from front desk just a simple BYE BYE. This manager more concerned about her leaving on time, then taking care of basic duties as following up on hotel issues. As a Hilton Diamond Reward member with travels on weekly bases and spending 3-4nights a week in different hotels throughout US, this experience definitely sticks out and deserves a Negative review. Manager never reached out back or any other apology was given and will definitely is being reported to Hilton Hot Line for an investigation in to this issue. Lost Points Lost work hours Almost slept in the car. I ended up staying at Marriott for the next few night, which is just ok. Issue cost me over 4 hours of lost work time, and that is just mind blowing!!! I would Highly recommend NOT to stay at Hilton Phoenix Chandler due to Management Ignorance. I would Hi