菲尼克斯錢德勒希爾頓飯店(Hilton Phoenix Chandler)

Was a great location, staff was friendly and welcoming. Room was clean and comfortable. I will make this my hotel of choice for my next visit

The water had been turn off n was not informed at the time of check in. The TV had to be disconnected n reconnect before it would start. We did not ask for a handicap room but end up in that room. Taking a shower water running all over the bathroom. Poor communication at front desk and with stay at this place again. No refrigerator or microwave.....

While the front desk staff was exceptional— on the day of my check out Monday morning I had a very unpleasant experience with the kitchen staff at the restaurant. I had 2 paid breakfast tickets and had come downstairs a little late. The buffet was still out and open and there were other patrons sitting still. I started making the breakfast plates and the server on duty was hostile told me I couldn’t eat and began taking the food off the buffet rushing it into the kitchen. It was a very uncomfortable feeling and as a frequent patron I’ve never felt more humiliated. That level of trea**ent simply doesn’t match the brand. I spoke to the manager who said he was sorry, would refund the breakfast, and let the food service manager know about the incident.

It was clean and everyone was very friendly. It is a walkable distance to chandler fashion center but you have to cross a bridge and walk in a lot of traffic. It’s across the way from the fashion center. But the pool looked really nice.

Congratulations, this place deserves five stars. Clean place, wonderful service, When I come to Phoenix this will be my place, my hotel

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