訪訪客用戶This villa made it to the highlight of our trip. Firstly, the service of the Lina Team is amazing. From the moment we checked in, even to the time we checked out, we were well taken care of by the staff. The villa was absolutely gorgeous. The villa was well-maintained and fully furnished. Really great touch by the team to provide turn down service every night during our stay. The villa is located near the main street Kuta but away from the hustle of it all. Fret not, as the villa provided free scooter shuttle within the Kuta area which made the stay even more accessible. Rentals for motorbike and airport shuttle was also settled by the team. Breakfast was really great and the team even offered to pack our breakfast when we told them we were travelling out early during one of our mornings. Definitely will be returning here when I’m back in Lombok.
訪訪客用戶The staff are all very nice and eager to help. The resort is very beautiful just like the pictures and like out of the movies. The restaurant was great too!
It was quiet there and peaceful. It was perfect for me. All the guests are polite and nice.
Only one thing puzzles me. I ordered the ride to the public ferry the last day when I check out. The receptionist clearly told the driver to lead me to the public ferry location. However, the driver led me to a private ferry store. I spotted the scheme by the price. And then, while the driver was there with me, I was told to give the money to another guy. He seemed to be nice and tried to help. Until later on, I realized his helps require money at the end. He asked me specific price for his help and his friend. It was an awful experience. The public ferry was literally just opposite to the private stall. And the driver specifically pointed me to the private stall. I suspect they know each other.
I felt like I was framed just because I didn’t know and asked for help.
Be careful for all the travelers to Indonesia. There are a lot of nice people here, but also be alerted for schemes.
BBarrsThis hotel is very conveniently located next to the airport for late arrivals or early departures. There's some food in the area, but not much to do. It's perfect for a one night stay when you need it for transportation purposes. It is very clean inside, but lacking some basics like a garbage can in the room. The showerhead also shot out water that felt like darts hitting me… and not in a good way! One other issue is that the hotel did not have our breakfast ready at 7:00 a.m. like they promised the night before, so when our driver arrived at 7:30, we had to leave without having breakfast. However, for the price, it's a fine place to sleep for those late arrivals or early departures.
訪訪客用戶Excellent hôtel, personnel très sympathique. Petit déjeuner excellent. Belle piscine avec un beau cadre, même s’il se détériore en cas de pluie.
Je recommande !
CChenBuyuI want to say positive experience first. The on site restaurant is delicious and some speciality food that no matter you just land in Lombok or about to leave should give it a try. The beef soup is superb. The staff is very friendly. There's a huge dining / common area at the second floor which a plus for anyone wants to spend a bit time outside of the room.
However, staff couldn't give me straight answers such as how to get to the airport nor if I can check out late. I think being named ”Airport” hotel, such request should be common. Further, there is no hot water and my room was windowless. This wasn't obvious in the booking and during my month long travel in Indonesia I typically assume such amenity exists by default. I think the hotel should make it obvious given the location is next to an International Airport. Finally, the AC is very loud in the room. The cleanliness seems a bit lacking in the toilet. My toilet door wasn't able to close properly.
I came to visit during Ramadan so breakfast wasn't available. I wish staff would have made it known in advance thus I'd prepare breakfast another way. (Perhaps a packaged breakfast for non-fasting guests would be a really gesture if kitchen has to be closed)