雅加達東方飯店-皇家隱居飯店的評論

住宿方回覆: Dear Mr/Mrs,Thank you so much for your wonderful feedback. We're delighted to hear that you enjoyed all aspects of your stay—from the environment and cleanliness to our facilities, infinity pool, and rich breakfast. It’s especially rewarding to know our team’s service attitude and the Barcelo style left a great impression. We truly appreciate your kind words and look forward to welcoming you back for another excellent experience soon.Best Regards,The Orient Jakarta Management

住宿方回覆: Dear Guest,Thank you for sharing your feedback with us. We're sorry to hear that the decoration style of the hotel did not meet your expectations. We understand that personal preferences can vary, and we appreciate your perspective.We also appreciate your comments about the lobby and the breakfast. We strive to provide a variety of options and will take your feedback into consideration as we continue to improve. We're glad to hear that you enjoyed the top-floor bar. It's always great to know that guests can appreciate the unique offerings of our property.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Orient Jakarta Management

住宿方回覆: Dear Mr/Mrs,Thank you for sharing your feedback! We're delighted to hear that you appreciated the woodwork and Indonesian style throughout the hotel. We put a lot of thought into our decor to create a unique atmosphere for our guests.It’s also great to know that you found our location convenient! Being in the heart of Jakarta’s business district makes it easier for our guests to explore the city.We hope to have the pleasure of welcoming you back in the future. Best Regards, The Orient Jakarta Management

住宿方回覆: Dear Valued Guest,Thank you for your review! We're thrilled you enjoyed our unique décor, comfortable rooms, and poolside bar. It's great to know that our food exceeded your expectations and that you found our location convenient for shopping. We're glad you consider us a great choice for both families and couples, and we look forward to welcoming you back on your next vacation!Regards,The Orient Jakarta Management

住宿方回覆: Dear Mr/Mrs,Thank you for your feedback! We're glad to hear you enjoyed the breakfast and the rooftop pool.We aim to provide an authentic Indonesian experience, and it’s great to know you appreciated that. Hope to welcome you back soon.Best Regards,The Orient Jakarta Management

住宿方回覆: Dear Mr/Mrs Guest User,Firstly we would like to thank you for the lovely review you shared following your recent visit to The Orient Jakarta and are delighted to read that we were able to match your holiday expectations. Once again, we appreciate you for putting your confidence in us and we are looking forward to welcoming you back soon.Best Regards,The Orient Jakarta Management

住宿方回覆: 尊敬的先生/女士： 首先，我們衷心感謝您抽出寶貴時間與我們分享您的回饋。您的意見對於幫助我們增強服務並為所有客戶創造更好的體驗非常寶貴。我們最關心的是閱讀您對我們入住期間所體驗到的服務的評論。對於帶給您的不愉快體驗，我們深表歉意，我們理解由此帶來的不便。請放心，您的評論將與我們的部門負責人分享，以供參考和進一步修改。我們希望您不會失去一切，並希望您下次來城時與我們聯繫，以便我們提供更好的服務。謹致問候， 雅加達東方酒店管理階層

住宿方回覆: Dear Guest, Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced with the TV, kettle, and hot water. We take your comments seriously and have already addressed these items with our maintenance team to ensure they are in top condition for future guests.We’re glad to hear that our staff was able to resolve the issues promptly and that you enjoyed the location and our cozy top-floor bar. Your feedback is invaluable in helping us continue to improve, and we hope to welcome you back soon for a smoother stay.Best Regards,The Orient Jakarta Management

住宿方回覆: Dear Mr/Mrs. Jiejie,Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay was disturbed by noise from the road. We understand how important a good night’s rest is, and we apologize that we fell short in this aspect.We understand that being in the heart of the city can bring some noise at night. We are actively seeking solutions to mitigate this issue, including providing earplugs in our guest rooms. We regret that this amenity did not enhance your stay as intended.We truly value your input and hope to have another opportunity to provide you with a more comfortable and restful experience in the future.Best Regards,The Orient Jakarta Management

住宿方回覆: 親愛的先生/女士， 首先，我們衷心感謝您抽出寶貴時間與我們分享您的回饋。您的意見對於幫助我們增強服務並為所有客戶創造更好的體驗非常寶貴。 我們最關心的是閱讀您對我們入住期間所體驗到的服務的評論。 對於帶給您的不愉快體驗，我們深表歉意，我們理解由此帶來的不便。 請放心，您的評論將與我們的部門負責人分享，以供參考和進一步修改。 我們希望您不會失去一切，並希望您下次來城時與我們聯繫，以便我們提供更好的服務。 此致， 雅加達東方管理公司

住宿方回覆: 親愛的訪客用戶， 感謝您對雅加達東方酒店的評價。 如果我們能夠了解有關您入住的更多詳細資訊並了解您的評分，我們將不勝感激。 我們期待您的回音。 此致， 雅加達東方隊

住宿方回覆: Dear Mr. Larry56,Thank you for your feedback. We’re glad to hear you enjoyed the cleanliness of your room and had a good time at the rooftop pool. We appreciate your thoughts on the breakfast and will take them into consideration as we strive to improve our offerings.We hope to welcome you back soon for another great stay.Best Regards,The Orient Jakarta Management

住宿方回覆: Dear Mr/Mrs. Youju,Thank you for sharing your feedback. We appreciate your comments on the atmosphere of our space and are glad to hear that you enjoyed the spa downstairs. We understand that our forest-inspired decor might not be for everyone, but we aim to create a relaxing, natural ambiance for our guests.Your feedback helps us improve, and we hope to welcome you back again soon for another peaceful experience.Best Regards,The Orient Jakarta Management

住宿方回覆: Dear Mr. Yawendepizheng,Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again soon.Best Regards,The Orient Jakarta Management