住宿方回覆: Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
jimmykb83
兩臥行政房
入住於 2024 年 11 月
商務出差
24 則評論
10/10
超棒
發布於 2025 年 1 月 10 日
樓下有全家,附近有KFC. 就是交通太差
住宿方回覆: Dear Jimmy, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
住宿方回覆: Dear Valued Guest,Thank you for the constructive feedback regarding your stay with us. We have noted the areas for improvement and the same time, of the residence's features that you are overall satisfied with. Rest assured that we do take these comments seriously. Having said that we also would like to inform you that in the purpose of making all the guests feel comfortable during their stay at our property, we provide four elevators, both in front and at the back of the building that can be enjoyed by our residents. While 1 elevator is under maintenance, the 3 others can be utilized. We sincerely regret that there must have been a misunderstanding with the message delivered to you. We hope to welcome you back to experience for yourself the improvements we have made. Assuring you of our best attention and service at all times.Kind Regards,Management of Fraser Residence Menteng Jakarta
訪客用戶
行政一室房
入住於 2023 年 10 月
商務出差
54 則評論
10/10
超棒
發布於 2023 年 11 月 29 日
房間有洗衣機出差,非常方便
住宿方回覆: Dear Valued Guest, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Thank you for your valuable feedback. We look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Meng FanWei
入住於 2022 年 12 月
商務出差
66 則評論
10/10
超棒
發布於 2023 年 2 月 8 日
位置非常好,靠近KFC,Monas,房間乾淨,整潔!下次還會來。
住宿方回覆: Dear Meng, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Jinbaofengyunshan
兩臥尊貴房
入住於 2024 年 2 月
商務出差
21 則評論
10/10
超棒
發布於 2024 年 5 月 4 日
還算比較方便
住宿方回覆: Dear Jinbaofengyunshan, Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Bulabaxuantong
入住於 2023 年 1 月
商務出差
33 則評論
10/10
超棒
發布於 2023 年 3 月 4 日
好的乾淨衞生
住宿方回覆: Dear Bulabaxuantong, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. Thank you for your valued feedback. We look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
訪客用戶
入住於 2022 年 9 月
商務出差
3 則評論
5.0/10
發布於 2022 年 10 月 21 日
服務態度差
住宿方回覆: Dear Valued Guest, Thank you for your valuable feedback. We deeply apologize for the unpleasant experience you had during your stay at Fraser Residence Menteng Jakarta, we notice on every concern you had and will follow up accordingly. Once again, thank you for your valued patronage. From all of us at Fraser Residence Menteng Jakarta, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Belinda
兩臥行政房
入住於 2025 年 5 月
家庭出遊
4 則評論
8.0/10
很好
發布於 2025 年 6 月 23 日
The room was not thoroughly cleaned when we were there. There were used cotton on the table left by the previous tenant. We didn’t bother to call the receptionist as we were only staying there for a night.
The room was a bit old. Can see dirts on the sofa and rugs. Overall our stay was good. Breakfast was nice. Love the peaceful and quiet environment.
翻譯
住宿方回覆: Dear Belinda, Thank you for taking the time to write this review. It is great to have you stay with us at Fraser Residence Menteng Jakarta. I noticed that we failed to meet your expectations in several aspects of your recent stay with us. After careful review of your concern, I offer you my deepest apologies for having failed to give you the service that our residents expect. I would like to assure you that I have personally addressed these issues with our concerned team members and will ensure that they receive the necessary guidance to perform a much better role moving forward. Thank you for your valued feedback. We look forward to welcoming you again Kind Regards, Management of Fraser Residence Menteng Jakarta
住宿方回覆: Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
chaeeerinz
兩臥尊貴房
入住於 2025 年 4 月
好友出遊
31 則評論
10/10
超棒
發布於 2025 年 5 月 17 日
Super nyaman, tipe 2 br besar sekali kamar dan living roomnya. Worth it banget. Pelayanan oke banget walaupun malam hari kita minta tolong hal teknis, langsung gercep dibantu. Terbaik! ☺️
翻譯
住宿方回覆: Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Merivynn
兩臥尊貴房
入住於 2025 年 5 月
家庭出遊
17 則評論
7.0/10
發布於 2025 年 6 月 20 日
Rooms and overall cleanliness could do with some improvement. Housekeeping is also very basic and some of the furniture is a tad worn out. Restaurant is great and service staff great.
翻譯
住宿方回覆: Dear Merivynn, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Amielia Pang
兩臥尊貴房
入住於 2025 年 2 月
家庭出遊
21 則評論
10/10
超棒
發布於 2025 年 3 月 16 日
Here’s a sample review for a 2-bedroom service apartment:
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⭐⭐⭐⭐⭐
**Excellent Stay at This 2-Bedroom Service Apartment
I recently stayed at this 2-bedroom service apartment and had an absolutely wonderful experience. The apartment was spacious, clean, and beautifully furnished, making it feel like a home away from home. The living area was cozy, and the bedrooms were comfortable with plenty of storage space.
The kitchen was fully equipped with modern appliances, which made cooking meals a breeze. I also appreciated the complimentary coffee and tea, which was a nice touch. The bathrooms were spotless and stocked with high-quality toiletries.
What truly stood out was the exceptional service from the staff. They were friendly, attentive, and went above and beyond to ensure our stay was comfortable.
I highly recommend this apartment for families, couples, or anyone looking for a comfortable and convenient stay. I will definitely be returning on my next trip!
翻譯
住宿方回覆: Dear Amielia, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
Mohamed 1122
尊貴一室房
入住於 2025 年 5 月
獨自出遊
16 則評論
10/10
超棒
發布於 2025 年 6 月 6 日
This is the best hotel apartment place I have stayed at , restaraunt is first class , best hotel restaraunt I have eaten at in Indonesia by far , staff incredibly kind and respectful , room was clean , when I checked in the mini fridge wasn’t working and they replaced it within 30 minutes , great service, I have been to a lot of places in Jakarta and this is in my top 2 , do yourself a favour and book there if only for the food in the restaraunt .
翻譯
住宿方回覆: Dear Mohamed, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta