住宿方回覆: 親愛的客人 Dear Valued Guest,感謝您詳細的評價!謝謝您選擇我們酒店。Thank you for your detailed review! Thank you for choosing our hotel.很高興您喜歡我們的位置和商場,前台服務也讓您滿意。We're glad you liked our location, the shopping mall, and our front desk service.關於地鐵的訊息,非常抱歉給您造成困擾,我們會讓前台提供更準確的指引。Sorry for the confusion about subway access. We will ensure our front desk gives more accurate directions.插頭的問題我們已經記錄,您建議為外國客人準備轉接頭很好,我們會認真考慮。We've noted the outlet issue. Your suggestion about providing adapters for international guests is great - we will seriously consider it.希望下次再次光臨!Hope to welcome you back again!此致Best regards Dery Sukma Hotel Manager
住宿方回覆: Dear Valued Guest,Thank you very much for sharing such a wonderful review of your stay at AYANA Midplaza Jakarta. We are delighted to hear that you enjoyed our service, from the warm welcome at the front desk to the comfort of our rooms and room service.It’s great to know that you appreciated the cleanliness, design, views, and our breakfast selection, as well as our convenient location for both business and leisure travel. Your kind words are truly motivating for our entire team.We sincerely appreciate your recommendation and look forward to welcoming you back for another satisfying stay in the near future.Warm Regards,Guest Relations
住宿方回覆: Dear Valued Guest, Thank you for sharing your kind feedback with us. We’re delighted to hear that you had a satisfying overall experience and that our team’s attentiveness, especially in providing helpful information during check-in, made a positive impression on your stay.We also appreciate your comments regarding the gym equipment. While we’re glad to know it was well maintained, your feedback about it feeling dated is noted, and we will certainly take it into consideration as we continue to improve our facilities.We truly value your input and look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Guest relations