Location is good. It's in middle of karol bagh market. Food is also good. Service is average. But the issue is with room service. Interior of the room is average. Wallpapers are toned, some of the switch boards are broken, sockets plugs are missing, boilers are not working and even sometimes landline phone doesn't work.
We had a great stay at the Zostel. From the moment of arrival, staff were kind and welcoming. Rooms are very clean and comfortable. Ours was quite spacious. It’s in a great location near the New Delhi railway station, which is easily accessible to the airport and most attractions by metro.
Heads up: all power goes out in the room when you leave for the day, including the fridge in your room! We didn’t know and lost some food. 😕 Charge everything overnight and just plan to eat out.
Overall a good stay. We would return.