夸克敦萬豪SpringHill飯店(SpringHill Suites Quakertown)

When entering the lobby, there was an overwhelming smell of chlorine. I had reserved a room with 2 queen beds, which was confirmed via email. At check in, I was informed they gave that room away and they could only offer me a king room. Not ideal, but we didn’t have much choice as it was around midnight when we checked in. Both my son and I had an allergic reaction upon entering our room. We are both allergic to mold. The front desk person offered to move us across the hall, and we had the same reaction (and visible mold in both mini fridges) and chose to leave the hotel altogether. Terrible experience.

Fairly late check in—greeted by friendly and professional associate at the front desk. Room was clean and most comfortable. Not a complaint but took a while to figure out HVAC—thermostat on wall by entry plus controls on the unit itself. Tasty breakfast the next morning. Would happily return.

Stayed 3 nights - love the room layout, staff was great. Gave 3 stars due sub-par breakfasts. Not sure if it's unique to this location because we've stayed at other Springhill Suites (pre-pandemic) in the past and nothing stood out as noticeably bad. Oatmeal was too watery too be edible 2 days (didn't bother to look the 3rd day), no fruit 2 out of 3 days we stayed (fruit is a must while traveling!). They served the same sausage "crumb" / potato / bell pepper mash-up all 3 days (some variety here - with proper meat, like bacon one day, sausage patties the next day, etc - would be great. On this trip we also stayed at Hampton Inn & Suites, Holiday Inn Express and Best Western Plus - all had significantly better breakfasts by comparison. Things like a fruit bowl, bananas, non-shrink wrapped pastries, croissants, real milk pints in the fridge (not just chocolate), etc. do really make a difference.

We stayed at this hotel several years ago and did not feel it was as nice asit was on this visit. The staff were exceptinal, helful and friendly. Will return next year.

Hreat place but never serviced my room in 5 days. Would’ve been nice to have some clean towels and coffee refill atleast once during the stay. Even asked and it didnt happen

Our first room the shower was busted so they moved us to a second room that had cobwebs on light fixtures and on the walls as well as mold on the handle in the shower.

Denise was very pleasant and got us room near to our vehicle at the back of the property.

Customer service was amazing! One lady was a bit dry but it doesn't take away from how awesome everyone else was.

I was waiting about 15 minutes to check in as no attendant was at the desk. I was checking in after a long day of travel and was very tired so having to wait that long is not acceptable.