宿霧設有健身房的飯店

定了3間商務雙床房，到達時給了一間雙床，兩間大床，與前台交涉很長時間，由於當天航班延遲，大家都累扒了，卻沒有結果，最後聯繫攜程給完善處理，還好有攜程，像親友團保護我們。估計當天酒店接了旅遊團，把雙床都佔了，第二天才換了雙床。。再説一下，我們是要去薄荷島才會在宿務住2晚，參觀一下，但是這裏太亂了，真不推薦玩。薄荷島很好，推薦去玩。

세부 2번째 여행이고, 워터프론트호텔 시티도 2번째 예약입니다. 만족스러웠기에 재방문했고, 가성비 훌륭합니다. 다만 객실은 이제 세월의 흔적이 좀 묻어있긴 합니다. 씨티 관광을 하기에 굉장히 좋은 위치이고, 걸어서 맛집들도 갈 수 있습니다. 추천!

服務很不錯，有穿禮服的小姐姐招待大家，有免費welcome drink 和糖果，餅乾吃，挺貼心的。 感覺幾好，大堂空間很大，最讚的地方是隔壁就是SM City,簡直太友好了，隨時可去shopping的感覺真的太奇妙了。我們在那裡渡過了廿一大美好的晚上。

飯店位置絕佳、走路即達大商場或超商。房間內乾淨、熱水充足，唯獨瓶裝礦泉水不足時需額外加價購買，但在吃早餐時刻可請服務員裝茶水外帶，大致上是滿意的。

在cebu的市中心，是不錯的選擇，旁邊就是cebu的ayala大商場，吃飯購物非常方便。現在旁邊施工有一點點影響，但是步行到商場非常近，是不錯的選擇！

設施：新穎方便使用 衞生：非常乾淨整潔，住起來很舒服 環境：周圍有很大的Mall，換錢吃飯非常方便 服務：服務人員非常熱情禮貌，打車門口就有很棒

還不錯，蠻好的，離機場近，開車十來分鐘就到了，房間很乾凈，潔具用起來也很方便，酒店前台服務熱情，體驗很棒

This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

I must start with the most incredible aspect of our experience, which far exceeded expectations. We accidentally left over $1,000 USD in our hotel room safe when we checked out. We didn’t realize this until after we had arrived on Boracay. I didn’t expect to ever see that money again. Certainly, in the US, there’s no chance in hell I’m ever getting that money back. Nevertheless, when I called the Holiday Inn Cebu City, the staff seemed genuinely committed to finding the money and somehow getting it back to me. Once they found it, they called me back immediately and confirmed the amount in the safe. Then, for the better part of two days, the staff visited various Western Union offices in Cebu City to find someone that would exchange the notes into pesos, which they could then send to me via Western Union in the US. They finally found someone who could send all but $300 because those were the older $100 bills that most foreign money changers won’t touch. Oh well, I was more than excited to get most of my money back. I was quite happy to leave the remaining $300 as a tip for their super service. Then, after a couple more weeks, they contacted me and let me know they were able to convert the remaining $300 to pesos. Keep in mind that this is a country where the wage rate is significantly lower than the US and this was a material amount of money. The staff at the Holiday Inn Cebu City was so honest and so committed to excellent customer service that they went out of their way to get the rest of the money to me. This in itself made me a life time, loyal customer of this hotel. Now, beyond this particular amazing experience, the hotel is the perfect spot for tourists. The rooms are impeccably clean and modern, the breakfast buffet was the best we had in Asia, and the swimming pool had a great view and was well appointed. The location is perfect for tourists because lots of places are walking distance, like the Ayala Center. Hands down a memorable stay for a world traveler who’s been to every continent. I highly recommend this property!!

作爲我們活動組織團隊的一部分,我對Mezzo Hotel印象深刻。工作人員超越了我們的需求,表現出了很高的專業水平,同時友好和平易近人。他們甚至在需要時提供了基本的藥物,這是一個深思熟慮和備受讚賞的手勢。房間非常乾淨,舒適,維護得很好。食物也很棒,提供了每個人都喜歡的各種美味選擇。總的來說,我們在Mezzo Hotel的體驗超出了預期,我強烈推薦它參加活動或住宿。