靠近宿霧City Succulents Cebu的飯店

the place is so nice and clean you can really relax and you can rely enjoy your stay

The location is good, because it's near several establishments within Cebu City. They also had free parking subject to a first-come, first-served basis. In terms of service, they were very responsive to our inquiries and requests for assistance and acted quickly to serve us. Overall, it's good enough for budget travellers given the price. However, it's not thoroughly clean. They also did not provide hotel slippers, and the free breakfast was very simple and light. But I would argue that these are minor inconveniences for most people.

This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

我們預定兩間家庭房，其中一間明顯是連通房，如果飯店有連通房其實可以幫我們安排兩個房間連通，（我在訂單有備註希望能安排同樓層）不然我們跟另一間不認識的房間其實只隔一扇門隔音不太好，看電視說話的聲音都會聽到。 乾淨衛生的部分，洗手間會有發霉的矽利康痕跡，遇見有點灰灰黃黃的，杯子有污漬，小地方清潔須再加強。不過這個季節（1月）倒是沒有潮濕不舒服味道

We went to Cebu for a few days and decided to stay here since the location is near almost everything that we need and the rate is cheaper compared to other hotels nearby. Here are my thoughts: 1. Originally, we booked a Deluxe Room (one queen bed and one single bed) via phone a week prior our arrival. The Receptionist told us that the room can hold three guests since they don't have a room with three beds. 2. When we arrived, I was surprised to see how small the room was. The beds can definitely fit three adults / persons but the room itself is quite cramped for three people with luggages. You can't even walk around the room without bumping to each other or bumping to the furniture. 3. I went to the Reception Area and requested if we can have three single beds instead. In my head, I imagined that with three single beds, we could have more space and navigate a little freely. 4. Arrived back the hotel around 8ish (after having dinner) and was disappointed that our room was not arranged how we requested several hours ago. 5. Went back to the Reception Area and explained what has transpired. It was a good thing that the staff there were polite that kept me from making a scene. 6. I explained (again) that the reason why we're requesting for three single beds because the size of the room doesn't suffice three adults. Receptionist apologized and ALSO agreed that the room was too tiny for us. I almost laughed because when we checked in, I explained to them that we were three guests. They even asked for a 500php fee for the additional person. Why didn't they tell us from the start that the room was not equipped to accommodate three guests? 7. I requested for a bigger room (Family Room) which only costs 100php more than our original room. Luckily, there was an available room the following day until we leave Cebu. 8. Family Room was definitely spacious. It has a one queen sized bed and a sofa bed. The room was adequately clean but there are some evidence of worn out furniture and old sheets (clean but minimal stains). Fortunately, the bathroom was clean and the towels were relatively new. 9. We requested to ”Make Up Room” the next day since will be out the whole day that time. When we got back, again, felt really frustrated because the room was still unkempt and the trash weren't taken out. Needed to call the Reception Area again. 10. They provide free WiFi but they will just give you a piece of paper with the code. And the code is only good for one gadget for two days. If you have like five gadets, you need to ask five vouchers. Since we were at the 4th floor, for some reason, the internet gets disconnected from time to time. 11. They don't offer free water daily. I suggest that you stock up your room with water. 12. Aircon is old. It can cool the room partially because it's just a window type zircon which I think is just less than 1 horsepower. It's manual. 13. No trash bin inside the room. You need to go to that bathro

We had our class reunion in this wonderful hotel in January 2023. Being a boutique hotel , it had adequate areas for bonding and having a great time with classmates! My room was clean and so were the other areas of the hotel. We had a beautiful time at the rooftop ( Amarillo Room) ( recommended for gatherings) . The staff were wonderful: very attentive to our needs , courteous and accommodating. Our room arrangements were planned out carefully by Carms and Juliet who spent a lot of time just to make it perfect for everyone. The breakfast buffet had a variety of food to choose from and was just right! Everyone had a grand time and thank you so much Yello Hotel and staff.

很非常滿意👍🏻 房間空間很大，床品實在太舒服，我和友人睡到不願起床 浴室水壓及熱水的溫度很正常 早餐有很多選擇，我們是臨結束的二十分鐘才吃，仍換新菜式給我們，住這家酒店必須嘗試早餐 酒店對面有快餐店，叫外賣很快送到 最後必須提及員工樂於助人， 叫車時司機來電，我聽不明白所以直接把手機給前台員工替我與司機溝通，前台小姐非常有耐性，並立即叫保安幫我們把行李拖到司機等候的位置，服務非常周到 所以這家酒店在我結束旅程後仍然很值得長篇大論的推薦給其他人

職員有禮貌，進入酒店前每次都要進行安檢。不過床很小，訂的是兩大兩小房間，但king size bed都只夠兩人睡，加床要加錢，但我們要求給小朋友的打地鋪安全墊（其實是床褥）就不用收錢。酒店衛生都可以，不過朋友的房間兩晚都發現蟑螂，最後要換房。

The service was so amazing it just that the hot shower in room 501 does not work at all we tried to troubleshoot it but did not work at all. Overall it is perfect spot and were so close to everything in the city plus it got an amazing view super love it

This is a budget friendly choice if you need to a short stay in Cebu city. Its ideally located near JY so transportation will not be a problem. They also have a resto called Tamp but its on the pricier side. Other restos/cafe just across the street as well. I had two overnight stays both booked on Agoda. The second stay, I decided to walk in however the front office desk agent advised me that they did not have availability. Strange. I booked a room via Agoda on the spot and was able to get the room and a good rate. Room pretty basic but it had the necessary amenities like coffee/tea making facilities. Also toiletries. Have to mention that on my 2nd stay, I was given a room that did not smell fresh. It was clean and all but the linens smelled like they did not dry properly so it was annoying. I did not raise an issue with front desk because it was just an overnight stay All in all, they offer better rates than the Yello hotel just across the road. They have long stay and day use rates as well.