城堡山點水療度假飯店

The room was very clean however the air freshener or chemical smell upon entry was very strong! The bedding was very clean and fresh - no stains but I feel the mattresses on both beds were in need of updating- a bit of a sag on mattress edges/ definitely many people sitting on edges wear them down unevenly -room 117

The Hotel is located 4 miles from Okemo. The People Moover. Shutlle is a great way to arrive at Okemo stress free. The hotel is up to date and comfortable.

Not as good as it has been in the past When I checked in the hotel staff was very kind and welcoming.I went to the room and placed my bags in then headed to the hot tub up the hill at the castle.when I got to the hot tub I was told that I couldn’t use it because of the time of day which it was 7pm and to my knowledge it was to be open until 8pm but I was told it was not open. So I went back to the hotel room to shower, once in the room I started the shower and went to throw trash into the trash barrel in the little kitchenette under the sink and when I opened the sink cabinet the trash was overflowing with trash. So I turned off the shower and walked to the front to ask if it’s possible to dump a bag of trash in the dumpster then the host asked what was going on and I told her the trash was full, she loved me to a different room and I was much better, though I went to shower and the shower head was spraying down/sideways, I thought “man, they charge like $600-$700 during ski season for these kitchen rooms, why can’t they put a decent enough shower head in the rooms” because I have been there enough to know that most of the rooms have the same inexpensive cheap shower heads and you all make plenty of money so buck up a little bit man…. I went there because I needed to get away for a couple days and was actually thinking of staying another day or two because my fiancé and I had just split up two days before so I needed some VT time I ended up leaving one day sooner and lost out on $150, home was more comfy so I left

It was not clear online which property you were booking. There’s the hotel, the castle and the condos. I didn’t realize it was all the same resort. Also if you book the hotel part you have to pay $15 per person to use the pool. Per day! Also hoped it would have a continental breakfast. Overall staff was very friendly and the price was reasonable.

Perfect place for family,staff very polite,great location and clean and cozy place highly recommend

Good place Nice place. Good location. Hot tub is hot, swimming pool is warm in the winter! Nice place overall.