卡圖薩Vale at Redbud附近住宿

We stayed at this SureStay Plus in Owasso for a week long business trip. The location was excellent, only spoiled by nearby construction. But even with that, we were within 6 minutes drive of all of the places we needed to be that week. The beds were softer than some hotel beds but still a little firm. AC worked great. The kitchenette had a semi-full size frig, a 2 burner stove and a microwave. There are no utensils, pans, pots, silverware or glasses provided in this kitchenette, so bring anything you want to eat on or cook with (this surprised us as we were used to kitchenettes being equipped at other hotels). The BBQ/Picnic area is in bad shape and the grill is like the ones you see at state parks, so bring your own charcoal. The breakfast was biscuits and sausage gravy along with cut up sausage pads, 3 types of cereal, yogurt, along with packaged sweet rolls, a gallon jug of milk and a coffee maker. This did not change in our 5 day stay. It was exactly the same every morning. The room has one table and no desk. Plan on working or eating, not both. The sink did not stop up and there is no way to stop up the bathtub for a bath. We do carry a universal stopper that allowed full sink and a bath so consider adding something like that to your collection, Housekeeping was super - kept the room nice during the stay and while not the Homewood Suites or a Residence Inn, it worked out well for our trip. Had to use the airport shuttle for a quick trip back to Dallas and was almost late to the flight as they tried to put a later shuttle request together with mine. Overall, a good place. Will stay here again.

很好但是很小

Upon arrival I had to ask for a room upgrade 5 times before the front desk clerk actually heard me. Mind you my voice carries when I whisper but for some reason she couldn't hear me and we were face to face. Front desk also didn't add member number so I could receive my points. Ac didn't cool my room until around 5am , toilet ran water alllll night. However the appearance of this particular location was nice. The owner was not pleasant. Stared us down as if we were criminals,never said hello, never asked if we needed anything never smiled never just glared at us. I'm real big on customer service and when a owner conducts himself in that manner I definitely will not be giving him my business again. I asked the morning clerk what his deal was towards me why is he staring and frown glaring so much she told me it was a free country they can look at the guest however they choose. I was just out done by the staff except the over night person that brought up 2 waters.

我喜歡這家酒店。很好,大堂很好,客廳很棒,有一個大壁爐和舒適的椅子。工作人員很樂於助人。酒吧食物還可以。我2只小狗有很多空間。牀很舒服,空調工作得很好。 唯一的缺點是桌子旁的牆上有幾隻小螞蟻爬,而不是靠近牀,在房間的另一邊。可能是異常。他們提出來照顧它,但我不想呼吸蟲噴霧,我不想換房間。

We stay here often, we have family that we come to visit about every month or two and we rent 2-3 rooms. Always the family and kid suites when available, I recommend these room types if you are traveling with kids and need a spacious room. We always stay here so I'm posting from TripAdvisor instead of my IHG member app as I normally do to protect my identity. I don't want any animosity for future stays, I love the cleanliness of the hotel rooms and the breakfast is always good and most of the staff is wonderful! I NEVER thought I would ever consider staying somewhere else but with the recent change in management the atmosphere has changed as well. The new manager (Linda?) has come off as aggressive, not to myself but to the people that checked in ahead of us and then I overheard a conversation between her and Am”ie” while I waited at the counter for a good couple of minutes before either of them noticed me. Their ”private” conversation wasn't very kind, as I listened it seemed they were mocking a guest. I can also tell the difference in the employees that have been there for a while. They are always welcoming and professional, very friendly and eager to make our stay perfect. But when I would bring up Magda or Drake (I have known them both for years) the mood changes and they just don't seem as happy as before. It's actually really sad to see. I am giving 1 star only even though this hotel is worth 5 but I really had an issue with my last 2 stays and this is what the lack of stars is based on. Amie ”with an IE” Amie ”with an IE”. Am”ie” is really nice, to nice! She is very flirty with men and based on some of the reviews on the hotels website I think that's how she gets them. Her name has uncommon spelling, if it wasn't for her constantly telling my husband as we walked past the frontdesk that her name is spelled A-M-I-E I would have automatically spelled it ”Amy”. Every chance she had she would directly flirt with him. It made me very uncomfortable. We tried to avoid using the front doors as much as possible but of course the side door only worked when it felt like it. I thought I was being to sensitive until some family members came back to visit after dinner and witnessed the interaction between ”Amie IE” while her coworker fixed our keys and he later joked in the elevator that she was fishing for attention. Don't get me wrong Amie seems nice but I feel like she is only interested in getting good reviews by asking and reminding of the spelling of her name and all her reviews are from men just back up my assumptions. There was also a person complaining at checkout on Sunday that somebody had gone into their room the evening before on saturday AFTER they checked in and left a greeting card. They said they had personal items laid out in the room (it sounded like they were here for a romantic evening) and didn't expect or give permission for anybody to enter their room. They were creeped out and had said they wanted to cancel their stay but couldn

工作人員總是友好,專業,快速回應我們的需求。他們非常忙碌,但儘快幫助我們。但是,我的意見是他們工作過度。我從來沒有給過負面評論,拉金塔一直是我們選擇的住宿。我認爲管理層可能需要重新考慮一些事情。