拉帕洛瑪威斯汀水療度假村

Ryan the pool waiter was probably the best part of this place. Really cool guy, delivered the drinks, did his job. Meanwhile the pools were all disgusting, the drinks are $18 a pop, and our room in no way commanded the price we paid for it. Single king was absolutely not a king. Awful experience all around.

We had a wonderful multigenerational family stay at your beautiful property! Swimming, dining, cocktails, pickleball, working out...this place has it all and is just beautiful!

ありがとうございます

Es un lugar tranquilo y cómodo, pero el cobro oculto de los impuestos que no mencionan aquí, es muy caro... Casi 70 DLLs de impuestos por noche, más lo que ya había pagado por la estadía.. es un exceso, definitivamente no regresaré

The hotel is beautiful and has one of the best gyms I have been to. The restaurants around the area are great. The staff have horrible customer service and act like they are irritated to provide service. At check in, the front desk agents didn't even brief me about the hotel and it's amenities. They knew it was quite a walk to get to our room and didn't offer assistance with luggage. For valet, sometimes we would have to wait really long periods of time to have our vehicle valeted or retrieved. Customer service was horrible. The AC did not work. This property will go a long way if they improve their service. I was a duty manager at a Westin Property and we never treated guests like this.

Great room and workout facilities My son and his wife loved their room and the facility, especially the workout and lap pool. They did think it would have more convenient if they could have had a parking pass near their room, which was quite a distance from the lobby, but close to the workout facility and pool.