希爾頓歡朋飯店-舊金山灣海沃德(Hampton Inn Oakland/Hayward)

The room looked really nice and comfortable space as well, location is definitely lowkey and cleanness is not a problem at all. Pricing can be a bit much but you won’t be disappointed.

Buena ubicación y buen servicio Amable personal muy limpio

I stay at this location when I travel to Hayward, This time wasn't as great as the past but it wasn't bad. Travelling for business I'm not looking for a lot. A basic place to rest and do some after hours work. This time I was third floor near the front and the road traffic took a little getting used to but not too bad. There is fast food and Emil Villa's close by for food. Not bad.

Checkin was difficult because the hotel confirmation # provided by ******* was not recognized by Hilton and I was unable to use the Hilton App or digital room key. The national reservation line, couldn't find my reservation and had to transfer me to the property. In short, using the *******-issued hotel confirmation #, I felt like a 3rd class customer.

The customer service was great. Every single employee was helpful and courteous. I stayed on the third floor. It smelled like urine. The first floor was fine, second floor I could not tell you but the third floor I stayed on stunk horrible in the hallway like urine. The room itself was fine. The ice machine on the third floor did not work. The breakfast was an extreme let down. No bananas no oranges no apples no fruits or vegetables whatsoever. Had hot scrambled eggs and potatoes. I didn't like either of them. A meat would have been nice bacon or sausage.

Property is close to fast food places, which is very convenient. The complimentary breakfast and coffee is also great.

Room was not ready at 4:30 when I arrived. Front desk agent was rude. Not the quality I would expect from a Hilton brand hotel.

I went on an anniversary trip, the hotel is quite acceptable, the staff is very friendly, everything was clean, the breakfast is quite good, and the coffee is very rich and fresh. the only thing I did not like is that the water to drink had to be paid for. Everything is very close and the Japanese Garden is only 6 minutes away.

Hotel & staff was good. But the area was congested with traffic. Not sure about walking around at night.