Castle假日住宿

關於這次預訂體驗和住宿的一切都很神奇。從最初的查詢到辦理入住手續,工作人員非常樂於助人。當我們辦理入住手續時,我們被免費升級到一個看起來很棒的大得多的房間。我們花了2個早上的早餐,並得到了您期望的所有通常美味早餐選擇的自助餐。微笑着快速端上茶,所有員工都很友好,有禮貌,樂於助人。每次我們與任何員工互動,他們都是善良和信息豐富的,絕對沒有對他們的任何抱怨!他們真的讓我們每天都感到受歡迎和特別。我們已經決定我們很快就會回來!房間本身寬敞舒適。房間是行政房,提供免費茶和咖啡。很多毛巾和設施。特大號牀太軟了,我們幾乎無法起牀。酒店本身離火車站很近,我們很高興步行。它也靠近這麼多餐館和商店,所以我們從來都不太遠。我要說的唯一缺點是窗簾欄桿上有一個奇怪的紅色污漬,我想這是很難清理的!除了所有的東西,這是我們遇到的唯一問題,相當小,沒有影響我們的住宿。

酒店就在加的夫市區，距離商業中心四百米，距離城堡不到一公裏。世界連鎖酒店，標準化管理，比英國的老舊酒店強百倍，價格提前預定不貴。出國首選。

酒店地理位置很好，就在市中心，距離火車站10分鐘步行距離。不過樓下有一個酒吧，晚上會有點吵，但不影響睡覺。酒店比較乾淨，推薦入住。

週五晚上,我在這裏參加婚禮時住在這裏。由於發生了一些事件,加的夫市中心的住宿有限,我通常住的所有酒店要麼已經預訂滿,要麼價格已經上漲了兩倍,所以我留在這裏。我剛剛4點就到了,把我的箱子放下,重新整理一下,因爲那裏35度!我被一位可愛的女士歡迎,並被送到二樓的房間。是的,酒店不適合那些有流動問題的人,但是由於沒有電梯,網站上清楚地說明了這一點。我的房間,亞麻布和毛巾一塵不染。提供了大量的茶和咖啡,還有2瓶水,因爲炎熱而受歡迎。房間裏還有一個風扇,你在許多酒店都沒有,而且非常受歡迎。我去了凌晨1點回來的招待會,在晚上的守望者那裏迎接,另一個可愛的工作人員問我是否喜歡婚禮,然後讓我在幾分鐘後出去抽菸和聊天。我通常訂的是雙人房,但是沒有空房,但是牀是3/4,所以房間很大。牀和枕頭很舒服,我睡了一個好覺,一直睡到早上7點。我被隔壁的房產吵醒了半小時。不是酒店的錯,我相信如果你問的話,他們會提供耳塞,因爲我在後面沒有問。洗完澡後,我收拾好行李,然後去退房。退房時,就像辦理登機手續一樣,很快就和那個可愛的女士一樣,她問婚禮是怎麼過的。我去購物時把我的包放在那裏,幾個小時後就把它們撿了起來。之後我打了電話,因爲我把備用電話留在房間裏。不幸的是,我在回家的路上,但她安排我的表弟來接。我肯定會再次入住。比我通常的酒店便宜,而且離商店和酒吧也很近。

從踏入休息室到房間本身，這家公園廣場酒店的質量在整個建築中都很明顯。 房間和浴室都很乾淨，建造質量很高。您可能會發現房間的唯一問題是，如果您正對著主要道路，因為對面有一家酒吧/俱樂部，如果您在這裡住了一個週末，可能會吵雜。除此之外，酒店員工很棒，健身房和早餐設施也很一流。

We stayed at the Hilton Cardiff for four days at the end of March 2023. We really enjoyed our stay! The people at reception made us feel very welcomed, and couldn’t have been nicer! ALL of the people who work here were extremely friendly and helpful. We wanted to give a special thank you to Mark, the night manager. He was always cheerful - at the beginning AND at the end of his shift in the morning, which is not easy! He even kindly got us a bucket of ice very early one morning when my wife hurt her knee as she was stepping out of bed and the bed rolled away from her. We spoke to Mark about the incident, and hopefully, by now, they have fixed the “rolling coasters with no brakes on the box springs” problem. Mark was so kind and concerned about her fall that he checked on her twice - right after the incident and even the next day, which was the last day of our stay. The breakfast buffet had an excellent variety of hot and cold food offerings and was maintained to perfection by the attentive and efficient staff! The buffet was hosted by Bassam, who was very personable and interesting to talk with. The executive lounge was lovely, with beverages and a few snacks available throughout the day. There is an evening manager’s reception and some savory finger foods were offered each night. Our room had a stunning view of Cardiff Castle and the castle grounds! We would happily return to Hilton Cardiff, and we thank them for making our stay really memorable and pleasant. As a side note, we took the Cardiff Castle Ghost Tour and highly recommend it! It’s great to be able to tour the castle at night, and the two hosts were full of fun facts and historical information about the beautiful and “over the top” decor of the castle!

The staff who I phoned on arrival was brilliant as I don't come from Cardiff, I came from London and thr lady stayed on phone with me telling me where to go and park ect. Parking is terrible as no parking on site so you have to park at NCP multi story car park which would of cost £19.99 per night but luckily I had family near by so I parked else where. My hotel room was not clean as in walls were dirty and tea stains. Thr bed was nice tho and was clean. The shower rim at bottom was held on with black tape and what I payed was not worth it at all. Iv paid the same amount for different hotels and was so much better. This this was very disappointing so much. Hat to pick keys up from the chicken shop next door. Thr stairs where very worn out and looking shabby and the stairs so steep and alot of them and with asthma problems I didn't really go out due to this. I can fault the staff tho as had problems with my remote which they sorted straight away and was so lovely so thr staff made it nice but thr hotel it self needs a big refurbishment. I won't be staying here again.

院長絕對是最好的。無底的普羅塞克從來沒有在他的同事們的幫助下走到盡頭。他花時間與我們實際交談，這使訪問量提高了100倍。他很感興趣，非常可愛和體貼。有人激動之後，他也會在那裡支持，因此我強烈建議您體驗。非常值得的錢！ ！ ！ ！ ！ ！ ！ ？

It’s the first time we’ve stayed at this hotel. The room and the breakfast were absolutely fine. The bathroom and shower were also good, with nice fluffy towels. However, at about 4 o’clock in the morning we were awoken by the most terrible noise - like a loud screaming kettle - which lasted for about an hour. I thought this was a problem with the air-conditioning but switching it off made no difference. However, the noise did stop when I opened the door to the corridor (as I thought it might have been a faulty fire alarm). On checking out. I played the duty manager a recording of the sound. He said it was a fault with air Thank rushing through the air vents on the upper floors of the building, which he thought had been fixed. Overall, a comfortable stay except for the very disrupted night’s sleep so I’ve given the review a pretty generous four stars