斯旺西德爾塔飯店

斯旺西德爾塔飯店的評論

斯旺西德爾塔飯店

Maritime Quarter, SA1 3SS Castle, 英國查看飯店詳情
斯旺西德爾塔飯店
斯旺西德爾塔飯店斯旺西德爾塔飯店斯旺西德爾塔飯店
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斯旺西德爾塔飯店 評論-真實旅客評語

4.4/5
很好
40 則評論
驗證過的評論
位置4.5
設施4.0
服務4.5
衛生程度4.8
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所有評論(40)
好評(40)
附有照片/影片的評論(1)
友善員工(9)
乾淨衛生(7)
體驗很棒(6)
房間不錯(6)
訪客用戶
灣景兩張雙人床房
入住於 2024 年 6 月
家庭出遊
3 則評論
4.5/5
滿意
發布於 2024 年 7 月 19 日
雖然有點老舊，但是服務確實不錯的，工作人員都很nice，酒店就在海邊，晚飯後走走、太安逸了。步行範圍內可以到達超市，商業區、用餐很方便
住宿方回覆: Dear Guest,Thank you for choosing to stay with us and for sharing your valuable feedback. We are pleased to hear that you had a comfortable and enjoyable experience, particularly appreciating our service, the friendliness of our staff, and our convenient seaside location.While we are glad that you enjoyed the cleanliness and the overall service, we also take note of your comments regarding the hotel's age. Please rest assured that we continuously strive to maintain and improve our facilities to provide the best possible experience for our guests.It’s wonderful to know that you found the location ideal for walks by the sea and its proximity to local amenities. We hope these aspects contributed to a memorable stay.We look forward to welcoming you back in the future and hope to exceed your expectations on your next visit.Yours sincerely,Bruno Aguiar JesusFront-Office Supervisor
訪客用戶
高級房間，客房，1張特大床，Swansea Marina景觀
入住於 2024 年 9 月
家庭出遊
2 則評論
3.0/5
發布於 2024 年 11 月 3 日
定了三個房間，住了兩晚，但三個房間沒日常打掃衞生
訪客用戶
灣景兩張雙人床房
入住於 2024 年 1 月
其他
4 則評論
5.0/5
超棒
發布於 2024 年 2 月 17 日
地理位置很好，拐彎就是海邊。雖然裝修偏老，但是該有的設施都有，服務也很好，下次還住這
住宿方回覆: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
訪客用戶
灣景兩張雙人床房
入住於 2024 年 6 月
家庭出遊
4 則評論
5.0/5
超棒
發布於 2024 年 7 月 25 日
前台服務很好，升級家庭房，服務很到位
住宿方回覆: Dear Guest,Thank you for your recent stay with us and for taking the time to share such a glowing review. We are delighted to hear that you had a perfect experience and that our front desk team was able to provide you with an upgrade to a family room.It is especially rewarding to know that you found our service to be very good, as we strive to make every guest’s stay as comfortable and enjoyable as possible. Your kind words serve as great motivation for our team to continue delivering exceptional service.We sincerely hope to have the pleasure of welcoming you back to our hotel in the future. Should you have any special requests for your next stay, please feel free to contact us directly, and we will be more than happy to assist.Thank you once again for your wonderful feedback.Yours sincerely,Bruno Aguiar JesusFront-Office Supervisor
訪客用戶
豪華房（雙人床）
入住於 2023 年 9 月
商務出差
14 則評論
4.0/5
很好
發布於 2023 年 10 月 14 日
環境：🉑 衞生：一般 設施：老久 服務：較好
住宿方回覆: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
fanglifangli
豪華房（雙人床）
入住於 2024 年 5 月
商務出差
14 則評論
5.0/5
超棒
發布於 2024 年 8 月 11 日
比較乾淨安靜
住宿方回覆: Dear Fanglifangli,Thank you very much for taking the time to share your wonderful feedback following your stay with us in June 2024. We are thrilled to hear that you had a perfect experience and that our surroundings, amenities, cleanliness, and service met your expectations.It is always a pleasure to receive such positive comments, and we are delighted that you found our hotel to be both clean and quiet. Your satisfaction is our top priority, and your kind words motivate our team to continue delivering excellent service.We hope to have the opportunity to welcome you back to our hotel in the near future. Should you need any assistance with future bookings, please do not hesitate to reach out.Thank you once again for your kind review.Yours sincerely,Bruno Aguiar JesusFront-Office Supervisor
訪客用戶
豪華房（雙人床）
入住於 2024 年 3 月
獨自出遊
1 則評論
5.0/5
超棒
發布於 2024 年 5 月 12 日
很好的服務。
住宿方回覆: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Jiangsichaodacong
入住於 2022 年 3 月
與好友旅遊
14 則評論
4.0/5
很好
發布於 2022 年 4 月 10 日
是相對條件一般的萬豪酒店吧 在攜程搜尋第一個出現的酒店 整體感覺就是一般 酒店裝修老 花灑都是嵌入牆壁的 非常不方便
住宿方回覆: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
訪客用戶
灣景兩張雙人床房
入住於 2023 年 10 月
夫妻／情侶出遊
1 則評論
5.0/5
超棒
發布於 2023 年 12 月 28 日
很乾凈很寬敞
住宿方回覆: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Lianyoudaleo
入住於 2022 年 4 月
與好友旅遊
1 則評論
4.7/5
極佳
發布於 2022 年 6 月 16 日
離火車站有點遠，但是離海邊真的很近，玻璃太臟了，但服務很不錯
住宿方回覆: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
林小姐2511
入住於 2022 年 7 月
夫妻／情侶出遊
4 則評論
4.5/5
滿意
發布於 2022 年 8 月 23 日
酒店舒適、環境理想，早餐也十分豐富和好味
住宿方回覆: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
訪客用戶
入住於 2022 年 6 月
與好友旅遊
8 則評論
5.0/5
超棒
發布於 2022 年 7 月 24 日
很好很方便！
住宿方回覆: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
匿名用戶
豪華房（雙人床）
入住於 2024 年 9 月
夫妻／情侶出遊
1 則評論
5.0/5
超棒
發布於 2024 年 10 月 27 日
Service is good. Hotel staffs are friendly and helpful. Breakfast has good choices. Clean hotel. Easy walk to tesco/town. However, if you’re scared of ghost / supernatural stuffs, just don’t stay on level 3.
翻譯
Susan
豪華房（雙人床）
入住於 2025 年 1 月
獨自出遊
1 則評論
5.0/5
超棒
發布於 2025 年 2 月 17 日
I received a warm welcome from Stas, who checked me in and provided me with information about breakfast, parking, etc. The kind of prompt and efficient service that you want after a long journey. Thank you! The room was beautifully decorated, super clean, and comfortable with the most comfortable bed of any hotel that I have stayed in by a long way!
翻譯
訪客用戶
豪華房（雙人床）
入住於 2024 年 2 月
夫妻／情侶出遊
1 則評論
3.5/5
發布於 2024 年 3 月 17 日
我們不得不升級到一間加大雙人床間，因為標準雙人床不足以容納兩個人。床上用品非常不舒服，枕頭也很糟糕——當有這麼多好的選擇時，這是無法接受的。 我們住的房間相當“破舊”，床邊沒有插座可以為手機充電，這很惱人。
原文以 Google 翻譯
住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback following your recent stay with us. I am sorry to hear that your experience did not meet your expectations, and I appreciate your candid comments as they are crucial in helping us improve.I regret that the standard double bed did not provide the comfort you expected, necessitating an upgrade to a king room. I am also sorry to hear that the bedding and pillows were uncomfortable. Rest assured, we are actively reviewing our bedding options to ensure we provide a more comfortable and restful sleep for our guests.Your observation about the room being 'tired' and lacking convenient plug sockets by the bed is equally concerning. We are currently in the process of evaluating our room amenities and layout to address such issues. In the meantime, we will ensure that any immediate measures that can be taken to improve these aspects are implemented.I apologize for any inconvenience you experienced and thank you for bringing these matters to our attention. We value your feedback and are committed to making the necessary improvements to enhance our guests' experience.We hope to have the opportunity to welcome you back in the future and provide you with a stay that meets your expectations.Warm regards,Bruno Aguiar JesusFront Office Supervisor