Excellent hotel, we stayed for a family wedding, its close to everything, train station, Palace, shops, bars & restaurants, breakfast was great, rooms are modern & very clean, would highly recommended and rooms were great value, also felt like a safe area, perfect spot to sight see from
We gave this hotel one star, and that was for housekeeping because they were great! We had a south facing room which faced the square. Because of the transition in seasons, the air conditioning was not yet operational. When we asked about possibly getting a fan for our room the woman at the front desk laughed at us. Saying it wasn’t hot for them. (the hotels we’ve stayed at subsequent to this had no problem with offering and supplying us with a fan) This left us no choice, but to leave the windows open at night and being on the square it was very noisy at night. Breakfast is served until 10 AM, we generally arrived at about 9:15 AM, when we asked about items that were empty such as bread, rolls, or ham and cheese we were told there was no more. We made the mistake of having dinner at the hotel restaurant, my husband ordered a steak medium rare, and it was served well done and charred.. All in all a bad experience. We spent five nights at this hotel, it was five nights too many!!
Menna who served us breakfast each morning was the star as far as the staff are concerned. She remembered our coffee order each morning. Breakfast room overlooked the pool which was a very relaxing place. The October warmth allowed us to sit by the pool each late afternoon. Air conditioning required asking the front desk to turn it in. Not acceptable. The curtains were coming off the rails. Not acceptable. The wifi was very slow. Not acceptable. Hot water was not very hot. Not acceptable. Noisy neighbours with screaming kids in neighbouring rooms. Not acceptable. Location of Caserta allows easy day trips to Naples, Pompeii and Salerno. Would we stay there again? Probably not.
Overall, really good, The staff was friendly, courteous, helpful, personable. Pros: - we arrived late and were hingry.the restaurant stayed open late to feed us. The food was good, and the service was excellent. - staff seemed to enjoy conversing with us an helping us with our activity plans. Cons: - Air conditioner settings don’t let it run long enough to cool the room even though it was over 30C - the wall between the shower and bedroom had a glass panel it. sections were frosted, but some sections are not… didn’t really want my kid to watch me shower. - the glass panel was not sealed…water leaked into the wall and stained it.
距離Santuario Di Santa Lucia E Della Divina Misericordia3.87km
帕拉納飯店提供給探索這座城市的旅客一個理想之地。 帕拉納飯店是您遍覽卡塞塔美景與感受城市之聲的理想選擇。
飯店位置方便,距離卡塞塔車站只有3km,那不勒斯機場只有30km。 該區域內可看見多元活動,Royal Bowling,Piazza Carlo di Borbone和Giardini Reali - Parco Reggia di Caserta都在附近。 結束一整天的觀光行程,客人可在舒適的飯店休息。 這家卡塞塔飯店在網站上提供了停車場。
訪訪客用戶2024.05.05
Ormai quanto voglio un po' di relax in intimità è la prima scelta, servizio ottimo e cordiale e soprattutto ottima la strutta che offre tutto ciò di cui hai bisogno ad un prezzo davvero ragionevole. Ormai quando scendo a Caserta è diventato uno dei miei posti fissi dove alloggiare. Unica pecca la strada per arrivare all'hotel che ahimè è piena di buche ma non dipende dalla struttura, consiglio di non andare troppo veloce lì nei dintorni.
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4.8/5
很好
Lorenzo, con la sua gentilezza, rappresenta totalmemente la bellezza della sua struttura. La camera era dotata di ogni comfort e molto pulita...cosi come la colazione molto varia. Sara 'sicuramente un nostro punto di riferimento ,cosi lo consigli eremo a chi si trovera'in zona. Grazie Lorenzo....Ale e Mira
Un Bed che rispecchia il suo Nome cioè al centro e di lusso .ubicazione perfetta sia per il centro che per la Visita della Reggia .titolare disponibile Consigliato del modo più assoluto.Camere ampissime ascensore al interno del Bed.parcheggio a 2 passi con prezzo uonissimo Saludos Ana