We gave this hotel one star, and that was for housekeeping because they were great! We had a south facing room which faced the square. Because of the transition in seasons, the air conditioning was not yet operational. When we asked about possibly getting a fan for our room the woman at the front desk laughed at us. Saying it wasn’t hot for them. (the hotels we’ve stayed at subsequent to this had no problem with offering and supplying us with a fan) This left us no choice, but to leave the windows open at night and being on the square it was very noisy at night. Breakfast is served until 10 AM, we generally arrived at about 9:15 AM, when we asked about items that were empty such as bread, rolls, or ham and cheese we were told there was no more. We made the mistake of having dinner at the hotel restaurant, my husband ordered a steak medium rare, and it was served well done and charred.. All in all a bad experience. We spent five nights at this hotel, it was five nights too many!!
Excellent hotel, we stayed for a family wedding, its close to everything, train station, Palace, shops, bars & restaurants, breakfast was great, rooms are modern & very clean, would highly recommended and rooms were great value, also felt like a safe area, perfect spot to sight see from
入住卡塞塔皇家酒店,您將可以在結束一整日忙碌的行程後好好放鬆身心。 酒店距離Giardini Reali - Parco Reggia di Caserta837m,距離Piazza Carlo di Borbone亦不過是308m。此外,距離Park Maria Carolina亦只是517m,非常適合前來觀光遊覽的旅客。這裡的部份客房設有花園/庭院,外望迷人山景。想消除疲勞或放鬆身心的話,不妨去住宿的按摩室。 去健身室健身,保持強健體魄。這裡更有餐廳,入住期間不妨順便過來吃點東西吧。 躲在舒適的客房內享用餐廳提供的送餐服務餐點。 到酒吧小酌一杯,為忙錄的一日畫上完美句號。住宿範圍內均提供免費 Wi-Fi,讓您隨時保持聯絡。 此酒店更設有花園。 住宿提供24小時前台服務,全天候照顧您的需要。 為方便住客,住宿亦提供貨幣兌換、行李寄存、乾洗和洗衣服務。最近的機場是那不勒斯機場,車程為29 min。 由住宿出發,最近的火車站是卡塞塔車站,步行3 min即可到達。
2023.06.23
Overall, really good, The staff was friendly, courteous, helpful, personable. Pros: - we arrived late and were hingry.the restaurant stayed open late to feed us. The food was good, and the service was excellent. - staff seemed to enjoy conversing with us an helping us with our activity plans. Cons: - Air conditioner settings don’t let it run long enough to cool the room even though it was over 30C - the wall between the shower and bedroom had a glass panel it. sections were frosted, but some sections are not… didn’t really want my kid to watch me shower. - the glass panel was not sealed…water leaked into the wall and stained it.
Menna who served us breakfast each morning was the star as far as the staff are concerned. She remembered our coffee order each morning. Breakfast room overlooked the pool which was a very relaxing place. The October warmth allowed us to sit by the pool each late afternoon. Air conditioning required asking the front desk to turn it in. Not acceptable. The curtains were coming off the rails. Not acceptable. The wifi was very slow. Not acceptable. Hot water was not very hot. Not acceptable. Noisy neighbours with screaming kids in neighbouring rooms. Not acceptable. Location of Caserta allows easy day trips to Naples, Pompeii and Salerno. Would we stay there again? Probably not.
帕拉納飯店提供給探索這座城市的旅客一個理想之地。 在卡塞塔對於商務旅客或休閒旅行的人來說,帕拉納飯店提供了舒適的住宿。 到卡塞塔車站只需3km而那不勒斯機場僅30km遠,交通運輸非常方便。 該區域內可看見多元活動,Park Maria Carolina,Royal Bowling和Piazza Carlo di Borbone都在附近。 當客人有多餘的休閒時間,可使用現場的各種設施。 這家卡塞塔飯店在網站上提供了停車場。
訪訪客用戶2024.05.05
Ormai quanto voglio un po' di relax in intimità è la prima scelta, servizio ottimo e cordiale e soprattutto ottima la strutta che offre tutto ciò di cui hai bisogno ad un prezzo davvero ragionevole. Ormai quando scendo a Caserta è diventato uno dei miei posti fissi dove alloggiare. Unica pecca la strada per arrivare all'hotel che ahimè è piena di buche ma non dipende dalla struttura, consiglio di non andare troppo veloce lì nei dintorni.
訪訪客用戶A fantastic little room, the cleanliness couldn’t be better, the person who greeted us for check in didn’t speak much English but was more than happy to spend time with us translating and ensured everything was up to par for us, which it was and more. Not too far from a good pizzeria and the train station for napoli etc.
The aircon was powerful and cold, as was the mini fridge. Highly recommend and would stay again if i am in the area again.
Our balcony was a nice amenity and worth the increased room rate to walk out onto the balcony. We saw the Royal Palace just outside our room and a lively piazza. The balcony door did insulate the room from street noise. Traffic below the balcony was heavy from 5pm to 9pm, but quiet afterwards. The bathroom had big fluffy towels and a nice free standing drying rack. The shower was spacious shower. The bed comfort was satisfactory. There are adequate electrical outlets for charging telephones. An espresso maker in the common are was a very nice amenity. Breakfast was provided by using a coupon at a nearby cafe. The coupon included cappuccino, fresh squeezed orange juice, water and a pastry. The walnut pastry was amazing. Automobile parking was off-site. It is not included in the room rate and it is not free. Metered parking goes from 8am to 9pm. Overnight it is free. The parking pay kiosks did not accept credit cards, so you must have plenty of coins. Visitors can park only in a limited number of blue outlined spaces, located about 250 m away.
Lorenzo, con la sua gentilezza, rappresenta totalmemente la bellezza della sua struttura. La camera era dotata di ogni comfort e molto pulita...cosi come la colazione molto varia. Sara 'sicuramente un nostro punto di riferimento ,cosi lo consigli eremo a chi si trovera'in zona. Grazie Lorenzo....Ale e Mira
Un Bed che rispecchia il suo Nome cioè al centro e di lusso .ubicazione perfetta sia per il centro che per la Visita della Reggia .titolare disponibile Consigliato del modo più assoluto.Camere ampissime ascensore al interno del Bed.parcheggio a 2 passi con prezzo uonissimo Saludos Ana
Usato come tappa d'interruzione di un lungo viaggio (prenotato direttamente via mail perchè su Booking non v'era più disponibilità) iniziamo con un piccolo momento d'imbarazzo nel dover comunicare che, nel frigo bar della camera, c'è un'acqua parzialmente consumata. Non è il primo hotel che non ha persiane/tapparelle per oscurare gl'infissi ma, se metti la tenda spessa, devi controllare che stia tutta su (e non pensolare in più punti)... altrimenti è inutile! Poi... perché il frigo (al centro della camera e ad 1m da terra) deve avere lo sportello in vetro? ..per avere sta luce che rompe tutta la notte? La doccia: è più l'acqua che viene assorbita dal muro (dimostrato dall'abbondante muffa del muro dell'ingresso) che quella che esce dal doccino! Ed infine... perché devo scegliere la sera prima cosa vorrò a colazione (con scarsa scelta)? Comunque... comoda la posizione al centro e a 2 passi dalla Reggia!
Ottima soluzione, comodo vicino alla stazione di Caserta,alla Reggia ed alle vie del centro città con negozi di tutto e di più e con tante soluzioni per pranzo e cena! Prezzo ok,colazione abbondante,camere insonorizzate e pulitissime,personale gentile e disponibile!