希爾頓歡朋飯店-卡羅爾頓

I stayed in this Hampton Inn while in the Carrollton area for business. This Hampton is an older property but they have made updates over the years. The staff is welcoming, the rooms and bathrooms are clean and the breakfast is your standard Hampton fare. The hotel is located just off the highway and close to Fast Food chains, Walmart, gas stations and only five to ten minutes from town if you have to go into Carrollton. My room had two beds and an accessible washroom that was very large. The beds were comfortable and the bathroom was very spacious. The room also came with a mini-fridge, microwave and a little coffee station. The fitness center was on the smaller side and had a Peloton. The Peloton only works if you have a paid account or else it is just a nice decoration taking up space in the fitness room. Many Hilton properties have a Peleton account for their bikes so any guest can use them. At the time of my visit, this property did not. Overall a great stay and the only hangup I had was that my bill was not emailed to me when I checked out. When I called a few days later about my bill, they emailed me right away. Overall a great stay in a well-managed Hilton Property that seems to be undergoing some updates. Stay on the first floor as stairs are challenging. This hotel uses the Digital Key and it worked during my stay. I either stay here or next door in the Holiday Inn when I'm in the area.

Ashley was at the desk for our check-in & check-out. She was very caring and helpful. Recommended restaurants, came to our room to help us with operating the thermostat. She was “wearing a lot of hats” and did it kindly and professionally. Thanks for having us!

The Hampton was easy to get to and the room was clean and comfortable. The shower was fine and the breakfast was hot including smoked sausage, eggs, and waffles. It was also quiet despite being close to the highway. The price was a bit more than comparable hotels, but overall a good stay.

This is perhaps one of the cleanest and well maintained Hampton inns I have ever been in. The hotel clerk was stressed out due to key cards and computers being offline. But she was so helpful and polite and really trying hard to make things right. They need to give this lady a raise! She really went above and beyond to make sure her guests were comfortable. We were in 313 and it’s by the elevator. I was not happy about it but I was surprised at how quiet it was. So my disappointment was actually wrong. The room was super clean, comfortable and well maintained. The shower would pin you to the wall! Absolutely loved it and even checked out the brand so I can get the same shower head for my bathroom at home. Hands down the best experience at a Hampton inn. Would HIGHLY recommend. And I wish I knew the young lady that worked the counter 7/19/2024 she was simply amazing and she was hustling! We checked in at around 5/6pm. Give that girl a raise I cannot recall her name but she was amazing!

The hotel staff was nice. But everyone looked like they just finished yoga class. Leggings, Lycra, sleeveless. Very unexpected for a Hampton. Elevator broke. Our room was the last one on the end. Every time the stairwell exit door slammed, our door shook and slammed too. Waking us all night long. Toilet ran after every use. Had to open the tank lid and pop the float. By morning the room was flooded. Breakfast had no waffles, no OJ, coffee not made, hot water is Luke warm. Just got worse the longer we were there. Spend $ at a hotel with some dignity

This hotel is a complete RIP-OFF They took my booking and then had to cancel 10 minutes later. They keep your money and do not give it back! You can call and call and all they do is put you off or hang up on you. They didn't even send an email. Completely crooked organization and thieves.