網關汽車旅館

Very poor experience. At the time of booking, the first nights stay was immediately taken from my credit card. Then before our trip, my husband was called up for hand surgery, and we needed to change our plans. When I contacted the Gateway, to cancel the booking, we were unable to get the $160 refunded. I have never come across this before. So when we did get to rebook, we stayed just one night at the Gateway, and the other nights elsewhere .And so glad we did. This was the worst place we have ever stayed. The outside looks totally unkempt and uncared for Reception hours are 2pm till 5pm...only .But no-one at reception at 2.15 and had to ring. Then.. there is notrestaurant and bar. The big sign at roadway should be removed. So the nearest dining was about 1.5 kms down the road, and it was pouring with rain. Decor is outdated. No Sky TV channels. Milk in fridge was past use by date. Bodywash container in shower pump was broken. The microwave cord did not reach the plug, without pulling the shelf out, and have it balancing precariously. Could hear room next door having shower at 9.30pm. Then when we went to bed, there was a light in the kitchenette, that could not be turned off, and it flickered all night long, so intense you could still see it with eyes shut. So...on the plus side, the bed was comfortable, and the bathroom was nice and clean. But value for money, and comfort, I cannot recommend this place

We booked this facility as it was advertised as having a restaurant. We were disappointed to to learn that it was not functioning.The facility generally needs some T L C although the room was clean, the bed really comfortable and the bathroom really updated and impeccable.The lack of tv channels was not up to the standard of other properties we have stayed in. The entrance could do with a modernise and spruce up.

The Kiwi room was well appointed with 2 large Queen ? beds and quality furnishings . the bathroom was the best I have seen in a long while . Very quite being at the rear of the Hotel, and staff were helpfull with a booking issue. Only letdown was a lack of ground maintainance around the entrance and garden , with long grass , and a tired look. Having said that , would stay again!

We can't wait to stay again Friendly hospitality Clean and spacious rooms Not a spec of dust in sight even the remote control was clean looking. Easy and early check in Offers late check out and early check in for a small extra charge. I stayed 7 years ago and it was immaculate then and it's still an immaculate facility now. We felt safe and comfortable 🙏

We stayed at the Gateway Motor Inn for 4 nights. Our visit was under trying personal circumstances due to a loved family member passing. Rupi was very caring and an awesome host, making sure our stay was as relaxed and comfortable as possible. Thanks again. Judy (Tauranga)

Perfect stay destination in Masterton. City centre just 5 - min drive the rooms were really well kept, they were warm and comfortable. The mattress and shower were amazing. Had a parking space just on the back of my room so that was very convenient. Staff and services surpass everything. Best hospitality.