卡梅爾谷牧場飯店-Hyatt臻選

Not much services given the price paid For the price per night paid here there is not much services. We asked for housekeeping to come clean our lodge twice in the morning and the room was still not cleaned till 4:30 in the afternoon, so we gave up. Calling front desk was always busy, so the easiest way is to text message them and wait for response. The next day we specifically requested housekeeping clean our room and put away the sofa bed, came back to the room and the sofa bed was still there. Room is nice though, it is well kept and quite new in comparison to many resorts nearby. The lodge is a good size if traveling with kids, with a separate living room bedroom. We find spider webs at corners, but I guess it’s good enough given the limited services here.

Good place especially for families with kids. However, the restaurant service is poor--slow, tables not ready for reservation time (even when few people, they had us wait in the lobby and then after leading us to the table they combined them in front of us while we waited in between diners/other tables). Room Service had to come twice because they 'forgot' part of the order. Basically, the kitchen needs work! The maintenance of the room balcony areas were not clean. The buildings needed noticeable repainting. The public areas were in good shape. Shuttle services were fine. It's still a nice place to visit with lots to do, but I'm afraid it seems to be going a little down.