卡梅爾附早餐的飯店

We stayed here just this past weekend (Feb 17-28, 2023) This was the worst hotel experience our family has had with any property in over 20 years. While the staff were very friendly and I think they wanted to help, they did not seem to have the ability to actually do anything to improve our stay. The problems started as soon as we got into our room.  We found the hide-a-bed broken.  When unfolding the bed it obviously had something wrong as it would not fully extend from the sofa. After some effort the mattress came out and unfolded but the head of the bed was about 6 inches lower than the foot. When we informed the front desk they made a note but did not offer any other remediation, assistance or suggestions.  Second, and very minor but still annoying, was the lack of pancakes at breakfast.  There was a large sign promoting hot fresh pancakes but none of the items for pancakes were available. Only one stairwell was open and there was no indication that the other stairs were closed except for a note on the stairwell door that was unreadable until you were already at the door. However, the very worst part and the reason we will not recommend to others nor plan a stay at another Holiday Inn Express ourselves was the noise that continued without stop all night long.  The noise was not from a guest but was from the music being played in the lobby.  It was loud enough in our room on the second floor that we were unable to sleep more than a couple broken interrupted hours the entire night.  It sounded like someone was playing heavy bass and drum music all night long; like there was a dance party going on.  When we contacted the front desk about the noise the staff was very nice but unable to do anything to alleviate the situation as the volume controls were behind a locked door that he did not have a way to access. For the inability to sleep if i could rate the stay as zero stars i would.  For all the problems, our room should have been free!! Nice staff, but a terrible hotel if you want to relax/sleep!!!!

北印第安納波利-卡梅爾凱富飯店坐落於印第安納波利斯，距離莫農社區中心水上樂園只有 5 分鐘車程，且距離IU健康北部醫院的雷利孩童醫院也只有 5 分鐘車程。 此飯店距離盧卡斯石油體育場 13.4 英里（21.6 公里），距離甘布里吉生活館 13.4 英里（21.5 公里）。您可享受室內游泳池和健身中心等度假設施。此飯店的其他特色包括收費 WiFi、宴會廳和自動售貨機。您可以到服務北印第安納波利-卡梅爾凱富飯店房客的小吃吧/熟食店隨便找點吃的。週一至週五 6:00 至 9:00 提供免費的歐式早餐。特色服務/設施包括商務中心、快速退房和大廳免費報紙。計劃在印第安納波利斯舉辦活動？這家飯店擁有 123 平方米（1320 平方英尺）的空間，包括會議場地和會議室。飯店提供免費自助停車。有 80 間客房提供冰箱和平板電視；您定能在旅途中找到家的舒適。您的客房備有加厚層臥床。提供收費無線網絡，方便您與朋友保持聯繫；有線頻道可滿足您的娛樂需求。便利設施包括書桌和免費報紙（週一至週五），以及帶有免費市內通話的電話。

I stay at the Renaissance Indianapolis North Hotel on a monthly basis whenever I have to travel to Carmel for work. The hotel is clean, staff is friendly and the experience is always as expected. Any issue I’ve ever had is quickly addressed. The staff truly cares, be sure to say hi to Henry in the morning when he’s behind the coffee bar. He always helps me get my day started on the right foot! If you have Bonvoy Platinum, the lounge here is always fully stocked with goodies and drinks, it’s a great place to get some additional work done.

印第安納波利斯卡爾梅爾萬豪費爾菲爾德套房飯店坐落於卡梅爾，距離卡梅爾火車站博物館和TGX醫療系統不到 5 分鐘車程。 此飯店距離印第安納波利斯孩童博物館 12.6 英里（20.2 公里），距離卡梅爾方濟醫療健康 1.2 英里（1.9 公里）。您可充分利用室內游泳池和24 小時健身中心等度假設施。此飯店的其他特色包括免費 WiFi、婚慶服務和公共區電視。在印第安納波利斯卡爾梅爾萬豪費爾菲爾德套房飯店，您可以去餐廳享用美餐。每日 6:00 至 10:00 提供免費的自助早餐。特色服務/設施包括商務中心、快速入住和快速退房。計劃在卡梅爾舉辦活動？這家飯店擁有 46 平方米（494 平方英尺）的空間，包括會議場地和會議室。飯店提供免費自助停車。有 105 間空調客房提供冰箱和液晶電視；您定能在旅途中找到家的舒適。提供免費有線網絡，方便您與朋友保持聯繫；有線頻道可滿足您的娛樂需求。配備浴缸或淋浴的私人浴室提供免費洗浴用品和吹風機。便利設施包括書桌和微波爐，以及帶有免費市內通話的電話。

相當標準的假日酒店,高速公路上/下都很方便。房間是假日酒店的標準,乾淨。房間很安靜,牀很舒服。我覺得這可能是一個更新的酒店,因爲地板有時似乎有點嘎嘎作響。我們的房間配備了小冰箱,微波爐,還有單人咖啡機,咖啡標準相當不錯。前台工作人員非常好,入住很容易,非常快捷。包括的早餐是相當普通的穀物,炒雞蛋,脆培根,餅乾和肉汁,現成的煎餅,酸奶,咖啡,果汁,牛奶。

印弟安納波里斯/卡梅爾希爾頓花園飯店位於卡梅爾，地處商務區，距離TGX醫療系統和卡梅爾方濟醫療健康不到 5 分鐘車程。 此飯店距離印第安納波利斯孩童博物館 12.4 英里（19.9 公里），距離方濟醫療健康 1 英里（1.7 公里）。您可充分利用飯店提供的度假設施，例如室內游泳池、SPA 浴缸和24 小時健身中心。此飯店的其他設施包括免費 WiFi、禮賓服務和飯店內購物。您可以去Great American Grill餐廳享用美洲菜，也可在這裡的酒吧/酒廊小酌一杯，放鬆一下。或者可以待在房間裡，享受部分時段客房送餐服務。每天 6:00 至 10:00 提供收費的即點即煮早餐。特色服務/設施包括免費高速有線上網、24 小時商務中心和豪華轎車或公務車服務。計劃在卡梅爾舉辦活動？這家飯店擁有 118 平方米（1266 平方英尺）的空間，包括會議場地和會議室。飯店提供免費自助停車。有 110 間客房提供冰箱和液晶電視；您定能在旅途中找到家的舒適。您的精選舒適床墊臥床備有羽絨被。免費提供有線和無線上網；同時，MP3 基座和有線頻道可滿足您的娛樂需求。配備淋浴/盆浴組合的私人浴室提供免費洗浴用品和吹風機。

We were in Indianapolis for a showcase softball tournament. We typically stay down the street at Homewood Suites, which is Hilton. This year we changed it up to save a few bucks! Worst idea. Check in was smooth, get up to our room and outside our door sat a dirty toilet plunger in a plastic bag. Ok, whatever, not a big deal they will get it. Room was not bad as far as cleanliness goes, the beds are hard as rocks though. Next morning go down to breakfast bar, walk past dirty plunger still, get to breakfast on day 1, out of all the coffee, slim pickens on made food, eggs were full, sausage pattie’s down to like 3, bacon was crumbs. Guests said something to the help and they did restock. Ice machines out of ice. Mind you there is a full house from softball and baseball teams in Indy for a big tournament. Start of day 2, weather delayed and cancelled games the night before. We find out our bracket got cancelled first thing in the morning, so I call hotel to cancel our 3rd night and lady who answers was very helpful, and said she was able to cancel, looked up my booking and everything. she said she heard of the tournament cancellations of bracket play from other guests. Great, thank you. End of day 2 after a long day at fields, go up, walk past dirty plunger still outside our door. Morning of day 3, check out day, rain has moved in and delayed games again. So breakfast was packed, AGAIN, out of everything and nobody could keep up with the demand. Poor planning. So I was able to scoop a little bit of eggs and run up to pack up. Get back down to desk to check out, and verify my cancelled night. Front desk is clueless as to what I’m talking about. Wanted to know who I talked too. I don’t know, whoever you had working on Friday morning at 9:30? So desk girl goes to back to ask what to do, person in back says nothing they can do, but never comes out to talk to me. The day I have to call ********** and have them deal with it since I booked through them. Welp, they said nothing they can do either. Basically this place stole $210 from us because they don’t know what “hospitality” or “customer service” means. I will no longer use a Marriott when we travel. 3 other families on our team that stayed at a Hilton, they were reimbursed without issue due to the circumstances.

入住印第安納波利斯卡梅爾Residence Inn 飯店，您即坐擁探索卡梅爾所有精彩的地利之便。每個房間均有設備齊全的廚房，另加上冰箱。您可以在飯店的游泳池游泳，或悠閒曬個日光浴。另外請別錯過溫水泳池。 健身房可供旅客前往活動筋骨。在這間飯店，您還能使用燒烤及兒童樂園。 櫃台提供 24 小時全天候服務。 這間設施齊全的飯店還提供 行李寄存、 乾洗及 洗衣服務。如果您打算開車前往飯店，可以考慮將車停在免費停車場。

Let's start with the positives: Jason, the hotel manager, was efficient and effective in resolving an issue regarding room rate and extending our reservation. We were staying within a group block for a baseball team. This gentleman understands exceptional customer service. The included breakfast and servers were very good. Though the breakfast was the same everyday, it did offer several hot options: eggs, sausage, and breakfast potatoes. The severs went above and beyond -- please be sure to tip them appropriately. Plenty of parking available around hotel and within 10 minutes of plenty of fun restaurants, though hotel itself is in a business park area. Now for the negatives: Rooms are in need of updating. Carpet was dingy and sticky in places. Most of our group wore flip flops around their rooms. Besides Jason (and one other lovely female front desk agent), most other hotel staff here were very subpar and not willing to work with guests. I have read other negative reviews regarding Damion, and I would have to agree (I believe he is the sales manager). He and other front desk staff were not helpful or accommodating in any regard. They probably should not be in the hospitality industry. So if you need hotel with good customer service either ask for Jason or avoid staying here.

很棒的員工，房間不錯，客人很贊！這是迄今為止我所經歷過的最好的酒店體驗。特別乾淨、新鮮的住宿。有一個內/外遊泳池，加上一個很棒的健身區。這兒遠離騷亂，我建議一定要有交通工具。相信我，我寫的評論不多，但這家酒店我覺得是5星級的！