鐘塔公寓飯店

We had a booking in May 2025 for a Saturday night. Arrived after reception had closed, so picked up the keys from next door (Best Western I think it was). Got up to room and it had not been cleaned from previous people. When I rang the after hours number, was told there was nothing they could do, and they would refund the money. Not helpful when it was 6pm on a Saturday night. And to top it all off we had to pay to get out of the carpark- which I was told I would be refunded for, but that has not happened.

Staying there has been pot luck these past few years. A few months ago, we got a renovated suite on the 3rd floor which was fine. Last week, we got apt 2 on the first floor, unrenovated and crappy - kitchenette cupboards doors threatening to fall off and cockroaches. 275 A$ a night! Avoid!

Was a bit disappointed - my room was dark and dreary. The pillows weren’t great and the room smelt damp.

We hired 3 rooms. Great location, but: Two rooms were good in terms of facilities and cleanliness, however the third room that we had for two nights, had a great deal of mold in the shower. The vinyl couch had tears that covered 20% of the seat. One bed was nice the other queen size bed was terribly hard. We were quoted $ 18 for carparking, on exit we were charged $ 30 for each car. There was no one to speak to as there is no staff on the weekend. Will not go back here.

We have just finished a very nice stay at the Clocktower. Having stayed many times for business this was my first visit with the family. Rooms were basic and showing their age but quite tidy. The main bedroom lacked a TV as shown in images online, the dryer was out of order and the kitchen a little under stocked, missing things like a frying pan. There was also a very odd toilet seat cover Velcro attached to the toilet seat. The staff were very attentive and made some great suggestions for local restaurants. Overall the negatives were all quite minor and the stay was very pleasant for my family and I. The location is amazing and very central. We’d be keen to stay again.

Great spot for a night in Carlton. Property is clean but maybe getting a little dated.