卡爾斯巴德喜來登水療度假飯店

We had a great time at the Carlsbad Sheraton for my birthday staycation! I loved Taryn, the front desk gal; she was helpful and friendly. Taryn  allowed my friend to decorate a few lounge chairs at the pool before I arrived for my surprise birthday. Most places wouldn’t have allowed that, and I was very appreciative.  The beds were comfortable, and the rooms were roomy. Unfortunately, some noisy people were above us for half the night. Thankfully, security asked him to shut up, and at check-out, Taryn waved my resort fee and sincerely apologized. I almost forgot to mention the lovely restaurant and Café at the poolside. I ordered myself a cup of coffee, and the barista made me a complimentary chai tea latte for my birthday. I look forward to Coming back for another day of vacation 

stayed 1 night, staff was so friendly n attentive it was quiet n clean perfect getaway

We charged six times for our stay. Once by ******* and five more time by the Sheraton. Multiple charges ranging from 100 to 1000 all different amounts of charges and reversals. It was an absolute mess and left me with zero confidence in their management system. I’ve had to make multiple calls and struggle to get anyone on the phone from the resort.

We were there for soccer tournament but the water slide was off. We had rips on our blankets and an old ripped up chair as well. No tissues in the bathroom it was empty. For the price it wasn’t worth it.

The Room was spacious and clean but the best part of my stay was the staff. The staff was amazing and I have to give kudos to Diego and Jay who was more than helpful and accommodating during my stay. Because of these two staff I would rate my stay not just a 5 but a 10! Thank you for your hospitality! And thanking the management team who hired them!

We can’t say enough about how great this hotel is. From location to the customer service at check in it’s all around a 10. The pool is awesome with a beach style walk up, 4.5 feet max so our boys can reach and we feel safe letting them swim. Wish the waterslide stayed open longer but no biggie The 2 queen rooms are very spacious the property is beautiful. Awesome family hotel we love it Family of 4 kids age 7 & 10