卡爾斯巴德威斯汀水療度假村

透過 trip.com 預訂非常方便。不錯的酒店，但它是一個度假村，因此需要收取度假村費，並且儘管是 Bonvoy 會員，但退房仍需視供應情況而定。另請注意，我們在房間預訂了早餐，但結果發現我們每天只有 44 美元的早餐積分，這對我們來說不太合理。菜單上的單份早餐平均價格為 15-18 美元，不包括咖啡或飲料。最後還是需要充值。在這一點上不太好。除此之外，住得很愉快！

Lovely hotel lacks service beautiful property unfortunately lacking in housekeeping, and it was very cold during our stay and the heater/air conditioning unit did not work in either one of the rooms we booked. Our suite was not serviced until we called for clean towels. Only exceptional service was from the valet and Bellman Highly recommend Check bill before leaving!

Disappointment Unfortunately the AC & Heating in our suite was not working. We spent two nights and requested after the first night which was very chilly only to receive no response from anyone or repair. Day 2 We left our suite at 8:30am returned 4:30pm after a long day to find the room had not been serviced. We had to call for housekeeping. Extremely disappointed, knowing we wanted to shower and rest before going out for our dinner reservation. The property is beautiful but definitely needs attention. The best service was the valet the team was excellent. We originally booked three nights, but checked out after two.

The experience started bad.It took 30-45mins yo check in, fue to system being down? Too many fogs barking throu

muy bueno el hotel pero servicio de vallet muy mal No muy bien, me cobraron por un servicio que no use y no veo como pedir que me reembolsen

They put us on the first floor by the elevator. We didn’t get any sleep bc you could hear every conversation that was taking place in the hallway and every door opening/closing. The room had low pressure water, so the shower experience was bad!! Never staying here again.