Last two nights of my stay were horrible the noise from other guests was that bad i didnt stay the last night i just left and found alternative hotel i would recommend this hotel for young people that dont mind noise and partying from homeless people that were giving a bed for the night.
入住標誌飯店(卡里斯勒Station, Sure Hotel Collection By 貝斯特韋斯特),您能在緊湊的行程之後放鬆身心。所有客房均禁煙。 入住期間,您將享受私人浴室的便利與隱私。這間飯店設有餐廳。您可趁入住期間到此品嚐美食。 只想待在飯店裡?透過送餐服務點單餐廳的美食佳餚,犒賞自己。 邀請好友及家人到飯店內的酒吧共度美好時刻。櫃台提供 24 小時全天候服務。 為了提供額外便利性,這間飯店亦提供 行李寄存。如果您打算開車前往飯店,可以考慮將車停在停車場。
訪訪客2023.06.02
This is a very, very long review... I selected this hotel because I was travelling by train - the hotel is just outside the train station. I am also a Best Western rewards member - another reason to use this hotel. Unfortunately, for me my return train journey was cancelled due to a strike by train drivers employed by TransPennine Express. The strike was announced too late for me to cancel the trip and so I had to drive to Carlisle and that cause considerable extra costs. The hotel room I booked was a single and I was allocated room number 308 which was furthest from the lift and was not too good for me as I have a difficulty walking but I managed. The room was quite small but was adequate for my needs. Like many station hotels built to accommodate train journey travellers it was old an although I understood that the room was rather tired with frayed carpets, windows that could not be opened, no air comditioning (although there was a three speed fan in the wardrobe) and no USB ports. Wi-Fi was abysmal probably because I was as high and far away as possible from reception where I believe the router was located. All that said the room was fine for a one night stay and the toilet/shower was good. The bed was especially comfortable with nice fresh linen and two good size pillows. Now the down side. The hotel advertises that parking facilities are available at £12 per day. To access this one has to drive through the large station car park operated by NCP. This involved a convoluted process of taking a ticket at an entry barrier to the NCP car park then exiting said car park through another barrier and drive across a small lane and 'into' the hotel car park - which was tiny! It was full and included a number of large commercial vehicles. Once in the hotel car park there was no way out except by reversing back out the very tight exit and into the very narrow lane to take you back out to main forecourt of the railway station!! That meant that I had to re-enter the NCP car park and start over again. The NCP car park is large and as I could not park in the hotel park I had no alternative but to park there. The prices signposted - £12.50 per day. There are a few parking bays for Blue Badge holders such as myself and that was welcome as there is a little extra space to open the vehicle doors. The fun started the next day! Walking from the hotel and into the car park is not too far (although the road surface is quite broken up) and I was grateful for that especially as I hd forgotten my walking stick. When I tried to exit the NCP car park using the ticket I had been automatically issued by the machine at the entrance the exit machine accepted the ticket but would not accept any of my debit or credit cards. There was a button to call for assistance and eventually a lady explained that the parking fee was not payable at the exit machine and that I had to find another 'payment' machine. When I drove around the car park I could find not such 'parking fee payment
This hotel is in great need of some tlc. Very tatty and in some parts repair is needed. It seemed clean enough and the staff were helpful but the place itself was not good value for money. On arrival to the twin room we'd booked, we found only one bed had a duvet on it. We were given another room which was a double and less suitable for us as it meant sharing a bed. There was a hell of a lot of noise from other guests, both above and in the room next to us, and the walls seemed very thin. So we didn't get much rest. The included breakfast was fair and cooked to order, although quite limited beyond the cooked part.
On arrival the Hotel reception looks pleasant,really good and modern. However our Room 107 was so small, and very dated. Rooms definitely need upgrading, especially having accessible rooms for disabled and less mobile guests. Mixer taps in bathroom would definitely be a plus. Staff are friendly and helpful. Was ok for a night's stopover.