拉拉的飯店

"酒店由家人管理,她和她的全部團隊都令人驚奇,超細,禮,他們對我們很,我覺得在家裏,早餐很完整,有各種菜、飲料和水果選擇。他們還在酒店自己生產一些食物,這使得體驗更加獨特,因爲在準備中他有全部的,而且味道奇(嘗試酸奶蛋糕,由蘇利😍)。房間裏空氣淨,而且非常舒適,不能忘記美麗的湖前景。酒店旁邊還有家族餐廳,有着美麗的礦業餐,很好的風格,由唐娜·達爾瓦(家族母)在場並幫助管理。除了美的食體驗,他們裝了我們所有的旅遊路線圖,這樣我們就能儘量利用所有地方,我們的體驗是1000/10哈哈,我們肯定會回來的,謝謝拉拉家人,你們真是不可思議"

諾亞旅館

卡皮託利奧峰會飯店

"Dear Sir/Madam, I would like to report a summary of the irregularities that occurred during my stay at the Escarpa do Lago hotel, which began on January 11, 2026. During this period, I personally requested repairs to the air conditioning and the room door lock twice at reception. However, no staff member came to carry out the repairs. Regarding room service, we left the unit for cleaning, but upon our return, the room had not been cleaned. On another occasion, cleaning was carried out, but the towels and bed linen were not changed, contrary to what I had been previously informed. The maintenance of common areas was also deficient, with overflowing external trash cans that were not collected. I emphasize that the bed linen was only changed on the penultimate day of our checkout. Note: One of the towels provided for bathing had the following writing on it (Glass Cleaning). This could cause illnesses due to the towel being used with chemical products, creating an unsanitary environment. Regarding the facilities, I noticed that the room did not have the chair shown in the promotional photos. The chairs available are old, dirty, and located outside the rooms. Furthermore, basic items such as glasses, soap, and shampoo are missing. Regarding hygiene and service in the restaurant, I witnessed animal feces at the entrance, forcing guests to detour to access the area. There was also a lack of punctuality in the breakfast service, with food being removed prematurely before the established time. On several occasions, the manager, Soray, referred to us as "The problem guests." It is clear that we did not have the best accommodation, much less the best service. Given the above, I express my dissatisfaction with the lack of support, hygiene, and facilities provided. Below I include some articles and jurisprudence to address this matter without further delay. 1. Consumer Protection Code — Law No. 8.078/1990 (CDC) The CDC is the main legal basis for protecting guests against failures in the provision of services. Some relevant provisions: Article 6 — Basic consumer rights: right to adequate and clear information about services; protection against abusive practices and clauses; effective redress for damages. Services and Information in Brazil Article 14 — Liability for the service: the supplier (e.g., hotel) is objectively liable for failures in the provision of the service, regardless of fault — it is sufficient to demonstrate that the service was defective."

費喬達塞拉旅館

COLLEGARE飯店

巴拉奈里奧拉古飯店

拉拉之家套房

"一切都很美麗,不錯,那照顧那兒的女孩,是一位非常細、精心的好人,整齊的安排好,咖啡精美,有各種咖啡選擇,超級軟牀,熱水的室。什麼都不想,一切完美,形的子很美,我從來沒見過這樣的東西,我愛過,我肯定會回來,我愛吃飯的行程,帶我們去的傑西卡也很棒。"

Pousada鳥巢客棧

奧巴柯瑪村莊飯店

"Stay quiet in a place made to rest, great breakfast, simple dinner with quite variety and very tasty , great bedrooms excellent shower beds that over time is good to exchange!"

埃斯卡帕斯生態村

"The hotel is new, very cozy, with good cost and offers a delicious breakfast with many options. Our stay was quiet and very pleasant. We had only one unforeseen with the light of the bathroom, which burned. The solution took a little while, but the team transferred us to another room and everything was resolved. As the change of room happened for a maintenance problem, I thought it would be a good gesture to stay in a better room, even more in low season, and would have made the experience even more positive. A special emphasis for the officials of Fabiana and Glenda, who were extremely careful, sympathetic and performing, making our experience even better. As a suggestion for improvement, it would be very good to include brown, mining gelea and milk sweet in breakfast, which are typical products of the General Minas and, in my opinion, they cannot miss a genuine mining coffee. I am sure they would leave the experience even more special for the guests."

伊佩之花旅館