伊佩之花旅館

Escarpas 斯泰爾斯飯店

"我的入住很安靜,早餐很美,給你感覺到它所做的一切好心,唯一壞點就是沒有電,肯定會再來一次。"

比卡D'água精品飯店

卡皮託利奧峰會飯店

"Dear Sir/Madam, I would like to report a summary of the irregularities that occurred during my stay at the Escarpa do Lago hotel, which began on January 11, 2026. During this period, I personally requested repairs to the air conditioning and the room door lock twice at reception. However, no staff member came to carry out the repairs. Regarding room service, we left the unit for cleaning, but upon our return, the room had not been cleaned. On another occasion, cleaning was carried out, but the towels and bed linen were not changed, contrary to what I had been previously informed. The maintenance of common areas was also deficient, with overflowing external trash cans that were not collected. I emphasize that the bed linen was only changed on the penultimate day of our checkout. Note: One of the towels provided for bathing had the following writing on it (Glass Cleaning). This could cause illnesses due to the towel being used with chemical products, creating an unsanitary environment. Regarding the facilities, I noticed that the room did not have the chair shown in the promotional photos. The chairs available are old, dirty, and located outside the rooms. Furthermore, basic items such as glasses, soap, and shampoo are missing. Regarding hygiene and service in the restaurant, I witnessed animal feces at the entrance, forcing guests to detour to access the area. There was also a lack of punctuality in the breakfast service, with food being removed prematurely before the established time. On several occasions, the manager, Soray, referred to us as "The problem guests." It is clear that we did not have the best accommodation, much less the best service. Given the above, I express my dissatisfaction with the lack of support, hygiene, and facilities provided. Below I include some articles and jurisprudence to address this matter without further delay. 1. Consumer Protection Code — Law No. 8.078/1990 (CDC) The CDC is the main legal basis for protecting guests against failures in the provision of services. Some relevant provisions: Article 6 — Basic consumer rights: right to adequate and clear information about services; protection against abusive practices and clauses; effective redress for damages. Services and Information in Brazil Article 14 — Liability for the service: the supplier (e.g., hotel) is objectively liable for failures in the provision of the service, regardless of fault — it is sufficient to demonstrate that the service was defective."

美景旅館

"景色很美,房間很不錯,室很新鮮,一切都很乾淨,房間裏有智能電視和空調,出於這些原因,我們相信住值得超值。此外,游泳池的景色很美,因爲太熱,氣溫很快,但是在寒冷或雨天,我如果有空調,會更好。此外,早餐已經不願吃,門口的服務只是8h-20h,儘管他們提供控制我們進入客廳,停車不包含所有的車,停車變得半途而廢。如果你想留在中心,就在這裏住下值得!"

諾亞旅館

湖畔套房旅館

Naim飯店

"我和我女在酒店裏住了,從三月二十日到三月二十日,向參觀首都的人士推超高,酒店超出優美的位置,住在城裏。我們的入住非常安靜,房間很寬,肯定是向朋友們指示,我什麼時候回來再接待。"

圖魯沃里奧旅館

坤塔爾魯雅旅館

"我要再次感謝您的一切協助和歡迎,特別是阿曼達,從到達到遊覽,她給我們全部支持,祝!這地方也,超美麗的客房,清,美好的早餐,房間清,牀洗,我只是!"

米納斯圖爾飯店

"Hotel well located, clean and with good service"