格雷斯角,費爾蒙品牌管理飯店

格雷斯角,費爾蒙品牌管理飯店的評論

格雷斯角,費爾蒙品牌管理飯店

V&A Waterfront, W Quay Rd, Victoria & Alfred Waterfront, 8002 開普敦, 西開普省, 南非查看飯店詳情
格雷斯角,費爾蒙品牌管理飯店
格雷斯角,費爾蒙品牌管理飯店格雷斯角,費爾蒙品牌管理飯店格雷斯角,費爾蒙品牌管理飯店
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格雷斯角,費爾蒙品牌管理飯店的真實房客評論

9.6/10
極佳
53 則評論
驗證過的評論
位置9.6
設施9.6
服務9.6
衛生程度9.6
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所有評論(53)
好評(39)
附有照片/影片的評論(4)
負評(2)
Francis Cheong
費爾蒙海港景觀
入住於 2025 年 7 月
夫妻/情侶出遊
5 則評論
9.5/10
極佳
發布於 2025 年 8 月 29 日
地理位置優越,位於維多利亞與阿爾伯特博物館 (V&A) 海濱——價格雖然有點貴,但他們把我的房間升級到了桌山景觀房,這是我入住期間的一大亮點。 早餐有美景,選擇也很多。 健身房——Virgin Gym 非常棒……是我這輩子去過的最好的健身房之一。
原文以 Google 翻譯
訪客用戶
入住於 2026 年 4 月
其他
2.0/10
發布於 2026 年 5 月 6 日
客室内のセーフティボックスで現金盗難がありました。 両替の必要がないと思い、セーフティボックスに現金を入れてましたが、滞在2日目に確認したら、3万円ほど少なくなっていました、 最初は自分の勘違いかと思ったので、財布に現金を全て戻して再度セーフティボックスに戻しました。 帰国後、日本円を使用する際に確認したら更に2万円減ってました。 旅行中に日本円を使うことはなく、カードしか使ってませんし、財布は外出時以外に持ち出す事がなかったので、外出時のルームクリーニングとホテル内での夕食時のターンダウン時しか検討がつきません。 これは別ですが、ウェルカムフルーツの梨も部屋に戻ったら減っていたので清掃員のレベルは低いと思います。 セーフティボックスは免責になるので、今回は勉強代としますが、現金を入れるのは気をつけてください。
翻譯
訪客用戶
入住於 2025 年 7 月
其他
10/10
超棒
發布於 2025 年 8 月 17 日
步入酒店,奢華的氛圍撲面而來。這家飯店環境優美,專業員工提供一流的服務。飯店極具吸引力,客房寬敞豪華。我們預訂了三間客房,入住後每間都備有一瓶冰鎮的馮克爾葡萄酒。客房享有美麗的海港景色,宛如開普敦喧囂中的一片寧靜綠洲。飯店的「安全設計」令人印象深刻,玻璃門可用房間鑰匙打開,從大廳通往樓梯和電梯。早餐準備充分,提供自助餐和熱飲。地下室的威士忌酒吧尤其引人注目,酒水選擇豐富。
原文以 Google 翻譯
cyndi828
入住於 2024 年 10 月
商務出差
10/10
超棒
發布於 2024 年 11 月 13 日
哇,多棒的飯店啊,這麼棒的歷史,這麼棒的風格,還有最重要的一點──個人化服務!難怪客人們一次又一次地回來。整個飯店、房間、公共區域和室外水邊區域,包括設備齊全的泳池區,裝潢和細節都非常華麗。太喜歡了! **2024 年我和兩個連續的旅行團一起回來了,在這個目的地住了 #15 天后,這家酒店被他們所有人評為最愛!房間、水療中心、服務、餐廳和酒吧都超出了我的預期,我很高興這是我行程中兩個旅行團的第一站。我有點擔心費爾蒙會對原版 Cape 的經典氛圍進行改變,雖然它肯定有所不同,但費爾蒙有他們自己的風格,員工們也表示他們歡迎這些改進/改變。這家酒店將永遠出現在我自己和客戶的行程中。
原文以 Google 翻譯
住宿方回覆: 親愛的Cyndi828:哇!感謝您如此精彩的評價!聽到您對Cape Grace的歷史、風格和無與倫比的個人化服務如此讚賞,我們非常高興。您對我們的裝潢、對細節的關注以及寧靜的水邊環境(包括泳池區)的讚賞,對我們來說意義非凡。我們很榮幸能成為您行程中的亮點,不僅對您本人,也對您的團隊來說是如此。聽到我們在15天的住宿後被評為最受歡迎的酒店,我們真的感到無比自豪!從我們的客房、水療中心和餐飲體驗,到我們團隊的熱情服務,我們很高興能夠超越您的期望。感謝您將Cape Grace作為您行程的基石—我們非常感謝您的忠誠和信任。我們迫不及待地歡迎您和您的客戶再次光臨,享受更多難忘的住宿體驗! Cape Grace團隊
訪客用戶
入住於 2025 年 2 月
夫妻/情侶出遊
10/10
超棒
發布於 2025 年 3 月 8 日
地理位置優越,員工熱情友好,面帶微笑。食物美味健康,在南非並不常見。房間寬敞舒適,每日水果供應。裝脩大約在2022年重新裝修過。可惜的是,現在的裝潢比以前的要遜色很多。泳池區狹小吵雜,迪斯可音樂太吵。泳池經理態度很差。真糟糕。有待改進。
原文以 Google 翻譯
sharonjanikies
入住於 2024 年 6 月
家庭出遊
10/10
超棒
發布於 2024 年 7 月 29 日
我和家人在2024年7月入住了Cape Grace Hotel,度過了一段美好的時光。如果可以的話,我一定會給它打10顆星!如果我的家人和朋友來南非開普敦旅行,我一定會強烈推薦這家旅館。飯店的員工和住宿條件都非常棒!房間寬敞,裝潢精美,床和床單柔軟舒適!浴室很大,配備了我們所需的一切,例如:潤膚露、洗髮精、護髮素、香皂、棉球、棉花棒、加熱毛巾、吹風機和放大鏡!大廳、餐廳和酒吧都很漂亮,我特別喜歡飯店和房間裡到處都是的鮮花佈置。飯店距離購物場所和餐廳都很近,步行即可到達!我們一定會再入住這裡!
原文以 Google 翻譯
6/9
住宿方回覆: 尊敬的sharonjanikies,非常感謝您熱情洋溢的評價!得知您在Cape Grace擁有如此美好的體驗,我們倍感欣慰。我們的團隊竭誠為您提供卓越的服務和豪華的住宿環境,讓您擁有難忘的入住體驗,我們倍感欣慰。非常感謝您的好評,我們會與全體團隊成員分享。我們很榮幸能接待您,並希望在不久的將來有機會再次歡迎您。此致,Cape Grace團隊
Cyndy M
入住於 2024 年 6 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 7 月 17 日
This beautifully renovated hotel has been a treat! Our spacious room with French doors overlooking the yacht harbor and Table Mountain is elegant and oh so comfortable for our three night stay. The staff are formal and yet so very helpful and kind. Lizka at the front desk has been a rich source of information and recommendations. We turn to her each day for her friendly face, banter and advice on where to go and even what shoes to wear! In the dining room the staff are attentive and sensitive to our quiet moments and the times we are ready to happily chat. Both Joanne and Sievewe made our day with their impeccable manners and happy conversation after our first cup of coffee! The food has all been delicious. We would love to come again and recommended Cape Grace to friends.
翻譯
住宿方回覆: Dear Cyndy M, We very much appreciate your comments regarding your stay with us at Cape Grace. It is always a pleasure to receive positive feedback. We are so happy to hear that the team here ensured that your time with us was comfortable and enjoyable. We will be sure to share your comments with the rest of the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We cannot wait to welcome you back in future! Sincerely, Cape Grace Team
DaveY818
入住於 2024 年 10 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 11 月 11 日
Well situated on the Waterfront, Cape Grace is a very accessible and comfortable hotel, recently very well restored in a somewhat safe classical impersonal style, lacking in local color. That being said, our room was calm, spacious and very comfortable with a small balcony overlooking the marina and table mountain. Breakfast was good and served with a smile. Staff throughout the hotel are attentive to detail and the needs of clients, and always smile. Special thanks to the ladies and the front desk who went over and beyond.
翻譯
住宿方回覆: Dear DaveY818 Thank you for sharing your detailed feedback! We’re delighted you appreciated our prime location on the Waterfront and the comfort of your spacious room with its beautiful views of the marina and Table Mountain. It’s wonderful to hear that you enjoyed your breakfast and found our team attentive, smiling, and dedicated to meeting your needs. We value your observations about the hotel's style. A special thank you from our front desk team for your kind recognition—they’ll be thrilled to know their efforts made such an impression. We look forward to welcoming you back to Cape Grace for another memorable stay! Warm regards The Cape Grace Team
訪客用戶
入住於 2024 年 10 月
其他
10/10
超棒
發布於 2024 年 11 月 15 日
從哪裡開始? 飯店很漂亮,房間很可愛,工作人員很出色,酒吧和食物都很棒。飯店地理位置優越,毗鄰 V&A 海濱。可以輕鬆到達開普敦的所有主要景點。開普敦物價低廉,從飯店步行即可輕鬆抵達許多一流餐廳。
原文以 Google 翻譯
Explore293784
入住於 2024 年 9 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 10 月 14 日
Have visited Cape Grace several times - now first time under Fairmont. We just love the place - the location, staff - home away from home feeling. We have been spoiled visiting many beautiful hotels in the world but for my wife Cape Grace it the one.....
翻譯
住宿方回覆: Dear Explore293784, Thank you so much for your wonderful review! We're thrilled to hear that you and your wife continue to feel at home with us at Cape Grace, especially under Fairmont. It’s a pleasure to know that our location and staff have contributed to your experience. We appreciate your loyalty and look forward to welcoming you back for many more memorable stays! Sincerely, Cape Grace Team
oscarspet
入住於 2024 年 9 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 10 月 11 日
Good classic hotel right on the V & A waterfront. Check in was efficient & staff were very friendly & explained the hotel facilities & general area to us. The room was comfortable & clean & the breakfast was plentiful with buffet & cooked options available. A good choice for a Cape Town hotel near to all points of interest.
翻譯
住宿方回覆: Dear Oscarspet, Thank you for your kind words about your stay at Cape Grace. We truly appreciate your feedback and are delighted to hear you had a positive experience. I’ll be sure to share your comments with our team, as it will motivate everyone to continue improving our services. Thanks once again for sharing your experience, and we look forward to welcoming you back soon! Sincerely, Cape Grace Team
Bill P
入住於 2024 年 8 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 9 月 15 日
My wife and I enjoyed a six day stay before and during our wonderful Tauck tour Elegant Adventure. The hotel facilities and staff were every bit as comfortable and welcoming as we could have hoped. I particularly want to compliment concierge Matshediso (Tshidi) who, along with help from chauffeur Trevor and doorman Eric, arranged for us to ship some of our material purchases home. They constructed a properly sized box, packed our stuff into it, sealed it and marked it fragile, talked us through the necessary forms, and set up package pickup on the day we left for delivery to our home after we return, repeatedly reassuring us that all would be well in their (clearly very capable) hands.
翻譯
住宿方回覆: Dear Bill P, Warm Greetings from Cape Grace! Thank you so much for taking the time to share such wonderful feedback about your recent stay with us! We are delighted to hear that you and your wife had a memorable six-day experience both at our hotel and during your Tauck Elegant Adventure tour. It is fantastic to know that our team, especially Matshediso (Tshidi), Trevor, and Eric, were able to make your stay even more enjoyable by going above and beyond to assist with your shipping needs. We take great pride in ensuring our guests have a seamless and memorable stay, and it is heart warming to hear that you felt reassured in their capable hands. We hope to welcome you back in the near future, and please don’t hesitate to reach out if there is anything we can assist with. Kind Regards, Cape Grace Team
NorthStar61250242308
入住於 2024 年 8 月
好友出遊
10/10
超棒
發布於 2024 年 9 月 9 日
Excellent location, outstanding staff, hotel restaurant top notch. Very safe area, easy walking to local artisan and crafts folk marketplace, waterfront restaurants and shopping. Hotel room very well appointed. Upon check-in, make sure that the energy efficiency timer for your room/s are disabled (having the lights go out when you are in the room and moving around is surprising).
翻譯
michele j
入住於 2024 年 9 月
好友出遊
10/10
超棒
發布於 2024 年 10 月 27 日
Stay was great! The experience was fantastic. All of the staff very hospitable, professional & personable. Would definitely stay again and recommend to others. Food was good an accommodations were very clean and convenient. Loved the cake at the high tea ;)
翻譯
住宿方回覆: Dear ShellbyJ, Thank you for your fantastic review! We’re so glad to hear you had a great stay and enjoyed our hospitable, professional staff. It’s wonderful to know you appreciated the food and the cleanliness of our accommodations. We're especially happy you loved the cake at high tea! We can’t wait to welcome you back and appreciate your recommendations to others! Sincerely, Cape Grace Team
thefanmyj
入住於 2024 年 6 月
家庭出遊
10/10
超棒
發布於 2024 年 7 月 19 日
The Cape Grace is a beautiful hotel in a great location. My family and I stayed there for three nights at the tail end of a 15 day trip to Africa. The food, service, and staff were all impeccable. The rooms are large and the views of Table Mountain from our room were spectacular. We LOVED the bathrooms! The hotel provided car service was invaluable when it came to getting our group safely to/from dinners and the coordination with our travel agency and tour guides was perfect. I'd definitely stay here again.
翻譯
住宿方回覆: Dear thefanmyj, Thank you so for your kind word. We are so happy to hear that you and your family enjoy your stay with us and that we could provide your safe transfers to all your reservations. We will be sure to pass on your message to the team. We cannot wait to welcome you back in future! Warm regards, Cape Grace Team