This beautifully renovated hotel has been a treat! Our spacious room with French doors overlooking the yacht harbor and Table Mountain is elegant and oh so comfortable for our three night stay. The staff are formal and yet so very helpful and kind. Lizka at the front desk has been a rich source of information and recommendations. We turn to her each day for her friendly face, banter and advice on where to go and even what shoes to wear! In the dining room the staff are attentive and sensitive to our quiet moments and the times we are ready to happily chat. Both Joanne and Sievewe made our day with their impeccable manners and happy conversation after our first cup of coffee! The food has all been delicious. We would love to come again and recommended Cape Grace to friends.
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住宿方回覆: Dear Cyndy M, We very much appreciate your comments regarding your stay with us at Cape Grace. It is always a pleasure to receive positive feedback. We are so happy to hear that the team here ensured that your time with us was comfortable and enjoyable. We will be sure to share your comments with the rest of the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We cannot wait to welcome you back in future! Sincerely, Cape Grace Team
DaveY818
入住於 2024 年 10 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 11 月 11 日
Well situated on the Waterfront, Cape Grace is a very accessible and comfortable hotel, recently very well restored in a somewhat safe classical impersonal style, lacking in local color. That being said, our room was calm, spacious and very comfortable with a small balcony overlooking the marina and table mountain. Breakfast was good and served with a smile. Staff throughout the hotel are attentive to detail and the needs of clients, and always smile. Special thanks to the ladies and the front desk who went over and beyond.
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住宿方回覆: Dear DaveY818 Thank you for sharing your detailed feedback! We’re delighted you appreciated our prime location on the Waterfront and the comfort of your spacious room with its beautiful views of the marina and Table Mountain. It’s wonderful to hear that you enjoyed your breakfast and found our team attentive, smiling, and dedicated to meeting your needs. We value your observations about the hotel's style. A special thank you from our front desk team for your kind recognition—they’ll be thrilled to know their efforts made such an impression. We look forward to welcoming you back to Cape Grace for another memorable stay! Warm regards The Cape Grace Team
Have visited Cape Grace several times - now first time under Fairmont. We just love the place - the location, staff - home away from home feeling. We have been spoiled visiting many beautiful hotels in the world but for my wife Cape Grace it the one.....
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住宿方回覆: Dear Explore293784, Thank you so much for your wonderful review! We're thrilled to hear that you and your wife continue to feel at home with us at Cape Grace, especially under Fairmont. It’s a pleasure to know that our location and staff have contributed to your experience. We appreciate your loyalty and look forward to welcoming you back for many more memorable stays! Sincerely, Cape Grace Team
oscarspet
入住於 2024 年 9 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 10 月 11 日
Good classic hotel right on the V & A waterfront. Check in was efficient & staff were very friendly & explained the hotel facilities & general area to us. The room was comfortable & clean & the breakfast was plentiful with buffet & cooked options available. A good choice for a Cape Town hotel near to all points of interest.
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住宿方回覆: Dear Oscarspet, Thank you for your kind words about your stay at Cape Grace. We truly appreciate your feedback and are delighted to hear you had a positive experience. I’ll be sure to share your comments with our team, as it will motivate everyone to continue improving our services. Thanks once again for sharing your experience, and we look forward to welcoming you back soon! Sincerely, Cape Grace Team
Bill P
入住於 2024 年 8 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 9 月 15 日
My wife and I enjoyed a six day stay before and during our wonderful Tauck tour Elegant Adventure. The hotel facilities and staff were every bit as comfortable and welcoming as we could have hoped. I particularly want to compliment concierge Matshediso (Tshidi) who, along with help from chauffeur Trevor and doorman Eric, arranged for us to ship some of our material purchases home. They constructed a properly sized box, packed our stuff into it, sealed it and marked it fragile, talked us through the necessary forms, and set up package pickup on the day we left for delivery to our home after we return, repeatedly reassuring us that all would be well in their (clearly very capable) hands.
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住宿方回覆: Dear Bill P, Warm Greetings from Cape Grace! Thank you so much for taking the time to share such wonderful feedback about your recent stay with us! We are delighted to hear that you and your wife had a memorable six-day experience both at our hotel and during your Tauck Elegant Adventure tour. It is fantastic to know that our team, especially Matshediso (Tshidi), Trevor, and Eric, were able to make your stay even more enjoyable by going above and beyond to assist with your shipping needs. We take great pride in ensuring our guests have a seamless and memorable stay, and it is heart warming to hear that you felt reassured in their capable hands. We hope to welcome you back in the near future, and please don’t hesitate to reach out if there is anything we can assist with. Kind Regards, Cape Grace Team
NorthStar61250242308
入住於 2024 年 8 月
好友出遊
10/10
超棒
發布於 2024 年 9 月 9 日
Excellent location, outstanding staff, hotel restaurant top notch. Very safe area, easy walking to local artisan and crafts folk marketplace, waterfront restaurants and shopping. Hotel room very well appointed. Upon check-in, make sure that the energy efficiency timer for your room/s are disabled (having the lights go out when you are in the room and moving around is surprising).
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michele j
入住於 2024 年 9 月
好友出遊
10/10
超棒
發布於 2024 年 10 月 27 日
Stay was great! The experience was fantastic. All of the staff very hospitable, professional & personable. Would definitely stay again and recommend to others. Food was good an accommodations were very clean and convenient. Loved the cake at the high tea ;)
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住宿方回覆: Dear ShellbyJ, Thank you for your fantastic review! We’re so glad to hear you had a great stay and enjoyed our hospitable, professional staff. It’s wonderful to know you appreciated the food and the cleanliness of our accommodations. We're especially happy you loved the cake at high tea! We can’t wait to welcome you back and appreciate your recommendations to others! Sincerely, Cape Grace Team
thefanmyj
入住於 2024 年 6 月
家庭出遊
10/10
超棒
發布於 2024 年 7 月 19 日
The Cape Grace is a beautiful hotel in a great location. My family and I stayed there for three nights at the tail end of a 15 day trip to Africa. The food, service, and staff were all impeccable. The rooms are large and the views of Table Mountain from our room were spectacular. We LOVED the bathrooms! The hotel provided car service was invaluable when it came to getting our group safely to/from dinners and the coordination with our travel agency and tour guides was perfect. I'd definitely stay here again.
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住宿方回覆: Dear thefanmyj, Thank you so for your kind word. We are so happy to hear that you and your family enjoy your stay with us and that we could provide your safe transfers to all your reservations. We will be sure to pass on your message to the team. We cannot wait to welcome you back in future! Warm regards, Cape Grace Team