快樂犀牛飯店(Happy Rhino Hotel)

Reservamos a través de *********** para una estancia de 5 noches y al llegar al establecimiento nos dicen que no hay habitaciones. No llegamos ni a entrar, no nos dejaron, pero viendo las opiniones de los que sí se han alojado, me alegro mucho de no haberlo hecho. Había varios grupos de clientes en nuestra misma situación, todos protestando, e incluso algunos habían llamado a la policía.

Extremely disappointing - photos are all old and do not reflect the current state. First room was so small - it seemed I was in a train coupe - fortunately they moved me to a bigger room, but it was very dirty. During my stay the door lock was changed ansd I did not get notice or a key and it could be opened by anyone. The fridge and curtains were also removed during the stay. Noisy till early hours of morning. All stars should be removed.

Terrible! We left almost immediately after checking in as the place did not feel at all safe, was dirty and didn't have running water (and couldn't advise when it would be available again. The bedding was dirty and stained, there was hair on the floor, the railing outside the room definitely didn't look safety compliant and there were no burglar bars on the windows. Someone did come to clean after we had checked in, but this is obviously unacceptable. I knew I'd not be able to sleep there, so checked out and called Agoda who said they would try get a refund. The institution refused. On top of this all we had to try find accomodation late afternoon on a Friday for that night! Also the views depicted in the room we booked weren't what we were given. Stay away!

When I arrived to check in after booking and having the reservation confirmed on *********** they just said sorry no rooms available and provided me with no help or assistance at all. This clearly happens all the time as the reception staff did not look the slightest bit surprised or apologetic. They clearly overbook all the time to try to avoid empty rooms as I could have still booked a room on *********** for that night even through they were full. Anyway the rooms are small smelly and dirty so this is certainly a place to avoid at all costs.

Absolutely disgusting, dodgy as hell, noisy, broken doors, filthy entrance, sleepy security guard. Paid for 7 nights left after the 1st nigt as its scary as hell! No response after calling them numerous times to get money back. Muggings in broad daylight outside of hotel. No sign of management. List goes on, dont book there!

Well we didn't even get to get there but yes, rubbish, don't book. Tried to get money back, kept me on a string till it was to late. I was promised it back and there have been plenty of reviews regarding this. I must say this booking did teach me something, always check reviews before you book anywhere.

the hotel is in a very good location an they have the friendliest janitor Ondela who gave us great service and great music and also showed us interesting places to check out around cpt as e came from pta

Thank you for the lovely stay to the team of Happy Rhino Hotel. Special thanks to Candice and Francine, leaving the hotel I must say I was quite pleased with the service rendered. Staff was very friendly and helpful. Looking forward to my next trip.