拉古恩海灘水療飯店(Lagoon Beach Hotel & Spa)

They totally mislead on their website about their services. They present a full room service menu - which in fact they don't have. They have a. very limited menu (mostly appetizer/fast food style) that's delivered in take out containers. You can physically go to one of their restaurants and order off that menu - which you then take to your room yourself. Thats NOT room Service. If I can do that, why cant they????? When you mislead to attract customers, you turn them away forever.

The beach was disgusting as it was littered from all the trash from the ocean. Trash pickers combed the beach looking for re-usable items. The ocean water was brown like sewer water. The hotel was nice, staff was great, but the beachfront is not worth booking a stay for if that's what you would like. Our stay was in July--maybe the beach is different at another time of the year.

Mycket bra hotell direkt på stranden. Shuttlebus till waterfront var tredje timme från kl. 09.00-21.00.

The location of the hotel is good in that it is right there on the beach, the area is more commercial than tourist though. We were on business so this wasn't an issue and there is always Uber to take you anywhere easily and quickly. The hotel has nice spacious public areas, a nice bar an terrace area next to the pool (small but then you have the ocean right there). There is another pool I think but I didn't check that out. food and drink served at the hotel bar there was good, some really nice casual dining options. The staff in the bar and the breakfast were friendly and helpful. The staff on the front desk were excellent. Very helpful and professional and very friendly too. The room was OK. The bed was comfy, everything was clean, the room was quite spacious. The air conditioning was very loud though and it was running all night (its hot here, right?) Also my room door looked like someone had broken into the room, it showed signs of being forced. This made me a little uncomfortable. There is a room safe and I used it! All in all it was a good stay and everything was fine and offered value for money at high season.

A beautiful location with a few issues. 1) property is on the beach and there are groups of young men who occasionally hang around outside the hotel on the beach drinking. 4 pm ok but 9 am drinking whiskey straight from the bottle is disconcerting. 2) sent in laundry to get done. Never got it back. In general the front desk is not responsive and seems disconnected from house keeping etc. restaurant and bar staff are great.