Vorrei sottolineare come primo aspetto che il profumo all'interno di un hotel dovrebbe essere calibrato in quanto ci sono persone allergiche a cui la profumazioni così forte può dare problemi. Ok profumo di pulito, ma un erogatore è esagerato. Dopo il check in ho seguito le indicazioni per raggiungere la camera che era nella struttura esterna e dopo 10 minuti che vagavo ( perché le indicazioni erano vecchie e non chiare a detta dell'hotel ) sono rientrata e mi sono fatta accompagnare dal ragazzo della reception che mi ha confessato che lui non sapeva nemmeno dove cercare la mia camera perché non era mai uscito dalla struttura e non sapeva dove fosse la mia camera. Ho poi cambiato subito camera perché con moquette. Nel momento dell'ordine non era indicata la pavimentazione e ho dovuto aggiungere 10 euro per cambiare camera . Ho trovato poca professionalità e in un hotel a 4 stelle credo non sia ammissibile.
Nice hotel, spacious room which was clean. Hotel is 15 mins walk from train station which makes it really easy to get to Como (2 stops on train) Great value hotel. Not much nearby in terms of bars and restaurants.
Decent hotel. Was here for work, rooms very spacious well kept and clean, can not fault the hygiene and presentation. Staff are amazing ! Reception went above and beyond. Bar staff as well even when people took liberties. Only reason it’s not 5 star is that the beds are not great and not particularly comfy mattress and my biggest issues the Aircon basically doesn’t work. First thought it was because I couldn’t select a low enough temp. Reception kindly sorted this for me but even after at a very low temp nothing changed. Breaky was a very varied typical European breaky something for everyone. Really liked this hotel and the staff make it awesome. Just a bit better AC and would have been mega.
I booked this hotel through love holidays, be warned this hotel is NOT near Milan…. If you are coming from Bergamo airport you need to get a bus right outside airport to Milan Central then the tube to Milan Cadorna then train to Mozatte, not nice for a nighttime arrival. Mozatte train station is a good 15 minute walk away from the hotel, the trains in Italy are fab but you struggle to get a train back to Mozzate after 8pm. You can get to Saronno but even to get a taxi from there is £20-£25. The hotel itself is ok I wouldn’t say 4 star but the staff were pleasant and helpful when I asked for anything . Lovely breakfast 😊
29 評價