艾爾利海灘 NRMA 度假園區

我們最近住在 NRMA 艾爾利海灘房車公園，對我們的網站非常失望！我們幾個月前就預訂了，根據網站預訂了一個「草地場地」。我們之前已經在這個公園住過 3 次了，並且非常期待我們的訪問。我們被安置在一個地點，最好的描述是一個礫石坑，沒有草，只有藍色金屬，後面面對著一堵空白的牆。公園裡有很多人在維護地面、割草、修剪、吹風等等，12 天內沒有人來我們這裡進行任何形式的維護，這太可怕了，我們不會再回來了！我們確實要求搬家，但他們無法更改。

Parked our campervan here for 3 nights! Good amenities, very clean, good WiFi, clean pool, good atmosphere around camp, very safe and quiet at night. 25 minute walk into airlie beach. Perfect for what we needed!

We are currently enjoying our stay at NRMA Airlie Beach. The past few weeks have been unseasonably wet so that would account for muddy, wet campsites as previously mentioned. The grounds are well maintained with an abundance of tropical plants and a leafy outlook. There is a supermarket, bakery and butcher all within an easy walk. Airlie Beach is walkable for the fit and is extremely enjoyable along the winding boardwalk. Staff at the park are friendly and accommodating and offer a variety of social activities for guests on a weekly basis. I think more campers should avail themselves of these as they are a good way to meet others. On offer is Bingo, Music trivia, happy hour, etc. As travellers these days are travelling with some extremely large vans I see assistance with parking as a genuine need, as most of the sites are close together. Generally, our experience here has been a good one. Congratulations! We have already booked again.

After booking a grass site, we arrived to be told at reception our site was pebbles, ok we thought. Our site was in fact blue metal, gravel, holes and uneven. We had been asked by the park to pay in full 4 weeks before arrival. We were left with no option but to set our caravan up in this site. I went to the office later to ask to discuss our absolute dissatisfaction with the site and we told the manager was out but would contact me when they returned. I received a text telling me that they discounted the cost of our site and discussed the condition if the site at the time if booking, which they did not and in-fact told us our site would be allocated at the time of check in. I told them I had a printed email stating we booked a grass site. They then offered us a refund of $3.00 a night then suggested they would be happy to refund our last nights accomodation if we left at 3.30 pm and in the rain knowing we could not get any other accomodation. We are in our mid and late 60’s. Such a caring attitude.