蔚藍坎昆度假村&水療中心

This was our 3rd time here ( because of the jacuzzi in the room) . Unfortunately it was also our last visit . We paid for the room with jacuzzi . The AC in the room was broken , we couldn’t turn it off and it was freezing cold in there . We asked them if they could turn it off . They sent someone to fix it . We waited in front of the room for some time . They turned it off but the freezing cold air was still flowing and they told us ITS LIKE THAT WE CANT TURN IT OFF .. uh okay? We asked for another room . We changed the rooms and we discovered that the jacuzzi was not working 😂 the jets power was like when you turn on a faucet . We couldn’t even feel it. The water level was going down quickly so we had to refill the jacuzzi couple of times in one evening. Next day we asked for fixing it or changing the rooms, they sent someone again to fix it . We waited some time in front of our room as we didn’t want to leave our stuff unattended (probably around 1 hour) they were still fixing it and we had enough so we went to the pool. They “fixed” it in couple of hours and guess what . It was the same 😂🤌 I took the manager to the room and showed her the “power” of the jets and she told me that it is working . I told her I see it’s working but it has no power and this is not jacuzzi , it’s a bathtub with faucets on . She said this is the best they could do . I told her I was on the hotel before and I know how the jacuzzi should work and this is not working and I would like another room with all amenities working . She told me there are no more rooms left in our category 😂 only the ona with the broken AC . … I thought there will be some effort from their site to resolve this or offer something .. some gesture as an apology… but nothing they left us in room with broken jacuzzi and I explained to them many times that I booked the room only because of the jacuzzi . Tgey said sorry and left the room . sooo very disappointed and never coming back . I loved the hotel the first 2 times but it’s going downhill. That’s why it has 3 stars on Google and booking and everywhere else . Don’t go there if you don’t want to loose your nerves.

Its nice beach

除了大海之外沒有任何干擾的住宿 沒有普通的咖啡壺 沒有冰箱 不允許外帶飲料 由於有關毛巾罰款的可怕評論，我使用了自己的毛巾。 你必須拎著行李箱爬上入口處的高樓梯。 大廳和酒吧雜亂吵雜 舊的室內住宿 飯店從來不接電話。 我沒有收到電子郵件 儘管離機場很近，但沒有公共接駁車服務。 我乘坐臭名昭著的機場出租車並支付了 70 美元。 我不推薦這個住宿 和全包價格沒有太大差別。 去全包

Impossible de dormir car fenêtre très vieille = trop de bruit. Viel immeuble. Retard dans le Check-in de plus d’1 heure.