坎昆莊園飯店(Hotel Hacienda Cancun)

Muy bien para su precio y cerca del centro, la alberca y su estancia muy cómodas

Perfect for what we needed it for. Good little spot. Cheap

Für den Preis nichts anderes erwartet :)

We didn't stay the night. Our a/c was non functional, room smelled of sewage and bed sheets were full of stains. Our other famiily members' room smelled like an astray. It was horrible. We checked right out. Went to another hotel and paid the same price. Thankfully, we got a refund, we appreciate the receptionist for that.

La habitación tenía mal olor, aunque hay letreros de espacio libre de humo, se nota que la gente fuma dentro de las habitaciones y en otra tenía olor raro como a insecticidas. En general el hotel está bien para ir a dormir.

Unfortunately the place is not what is on pictures, the rooms smell horrible. It's in a good location, but the property needs a very needed renovation, and clean up. We were supposed to stay there for 4 nights, we couldn't stay one. Tried to cancel, but I haven't heard from the property nor ******* and it's been more than a week.

I stayed here one night as I had a long layover in Cancun and wanted something close to the ADO bus station. The hotel rooms could really use a refresh, but there was nothing terrible about them. They were clean enough, however I did find toiletries left over by previous guests; made me wonder about the housekeeping. The pool was very welcoming and a blessing in the heat. And speaking of heat, the AC in my room was old and loud like a jet engine (light sleepers beware!). I really have to tip my hat to the front desk staff. I had some issues with the new digital arrival forms (do yourself a favour at Mexico customs and go the old fashion way; talking to the guy in the box. The new face scanning system is a monumental pain in the ****!), and the lady working the desk moved mountains to help me (with my limited Spanish and her non-existent English). I can say enough good things about her, as she went above and beyond to help me. I wish I got her name, so I can give her proper credit in this review. All in all, an okay hotel.